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Nyein Oo, Spa Guest service agent

Nyein Oo

Spa Guest service agent·Anantara Resort and Spa

Qatar

High school or equivalent, Zoology

Work experience

Total years of experience: 7 years, 9 months

Spa Guest service agent

January 2026 - Present

Anantara Resort and Spa

Doha, Qatar

January 2026 - Present

Welcomed and assisted guests upon arrival
Offered refreshments and amenities
Managed guest seating and lounge areas
Guided guests through spa facilities
Ensure professional presentation and hygiene standards
Handled guest requests politely and efficiently
Company industry:
Hospitality & Accomodation

hotel cleanliness expert

February 2025 - November 2025

JW Marriott Marquis City Center

Doha, Qatar

February 2025 - November 2025

Guest Area and room preparation
Guest traces follow up
Handle guest complaints and resolve issues in a timely and
professional manner
Provide excellent customer service to guests
Company industry:
Hospitality & Accomodation
Job role:
Other

Guest service associate

March 2024 - February 2025

The Muse 45 Hotel,

Dubai, United Arab Emirates

March 2024 - February 2025

Maintain cleanliness and organization of guest areas.
Answer phone calls and respond to guest inquiries and requests
Provide excellent customer service to guests
Greet guests upon arrival and assist with check-in and check-out
processes
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Housekeeping Attendant

June 2018 - December 2023

Chatrium Hotel Royal Lake

Yangon, Myanmar

June 2018 - December 2023

Respond promptly to guest inquiries, requests, and concerns,
providing accurate information and solutions
Housekeeping and maintenance teams to address guest needs and
ensure rooms are prepared to high standards
Company industry:
Hospitality & Accomodation
Job role:
Other

Education

YANGON UNIVERSITY

January 2020

January 2020

High school or equivalent, Zoology

Myanmar

Skills

Decoration
Intermediate
Decoration
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
EMERGENCY RESPONSE
Intermediate
EMERGENCY RESPONSE
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
HOUSEKEEPING
Intermediate
HOUSEKEEPING
Intermediate
HYGIENE
Intermediate
HYGIENE
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate

Languages

English
Expert

Training and Certifications

Certifications
business management
ပညာပါရမီ
Jan 2025
Human Resources Practices