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Obada Hamam, Senior Retail Trainer

Obada Hamam

Senior Retail Trainer·Samsung Electronics LEVANT

Jordan

Bachelor's degree, Business And Marketing

Work experience

Total years of experience: 11 years, 9 months

Senior Retail Trainer

March 2021 - Present

Samsung Electronics LEVANT

Amman, Jordan

March 2021 - Present

• Generating Marketing Reports (Online and offline) to monitor and evaluate marketing activities.

• Ensure data quality to enhance the accuracy of reports and analysis.

• Generate reports to analyze market trends, customer feedback, and competitors' activity.

• Collaborate with cross-functional teams to drive business growth and improve overall performance.

• Conduct training sessions for Samsung employees, dealers, and partners to enhance their understanding and knowledge of Samsung products.

• Utilize analytical and problem-solving skills to provide insights and recommendations for business strategies.

• Supervise and manage outsourcing promoters to effectively promote and sell Samsung products in booths and events.

• Training materials, surveys and handouts creation.

Company industry:
1372
Job role:
Training and Development

Retail Training specialist

September 2017 - March 2021

Samsung Electronics Levant

Amman, Jordan

September 2017 - March 2021

• Generating Marketing Reports (Online and offline) to monitor and evaluate marketing activities.

• Ensure data quality to enhance the accuracy of reports and analysis.

• Generate reports to analyze market trends, customer feedback, and competitors' activity.

• Collaborate with cross-functional teams to drive business growth and improve overall performance.

• Conduct training sessions for Samsung employees, dealers, and partners to enhance their understanding and knowledge of Samsung products.

• Utilize analytical and problem-solving skills to provide insights and recommendations for business strategies.

• Supervise and manage outsourcing promoters to effectively promote and sell Samsung products in booths and events.

• Training materials, surveys and handouts creation.

Company industry:
1372
Job role:
Training and Development

product promoter

October 2016 - September 2017

Samsung Electronics Levant

Amman, Jordan

October 2016 - September 2017

• Fully support in marketing activities, events and campaigns.

• Supervision the outsourcing promoters in offline marketing events.

• Providing the distributers with the necessary information about the products and verifying their attitude in sales and customer service.

• Reporting customers feedback about the products, services and the marketing activities.

• Train distributor sales team about product specs and how to deal with customers behaviours.

• Support partners showrooms on the sales side.

Company industry:
1372
Job role:
Marketing and PR

project manager

August 2015 - August 2016

The Posh Group Co.

Amman, Jordan

August 2015 - August 2016

• Organize marketing events by developing plans, coordinating with clients, and managing promotions.

• Select suitable employees for marketing events by identifying staffing needs, recruiting candidating, and providing relevant training.

• Coordinate to provide employees with the necessary training for event organization by identifying training needs, developing programs, and conducting sessions.

• Prepare reports on marketing events by collecting feedback, analyzing performance, and providing recommendations for future events.

• Quickly found solutions to potential problems by identifying issues, developing contingency plans, and implementing effective solutions.

• Organize events to achieve contracted companies' goals by analyzing client needs, developing business plans, and coordinating.

Company industry:
Marketing
Job role:
Marketing and PR

promoter

August 2014 - July 2015

Attention | Marketing your field

Amman, Jordan

August 2014 - July 2015

• Product and Service Promotion.

• Event Promotion.

• Increasing Brand Awareness.

• Engaging with Potential Customers.

• Distributing Marketing Materials.

• Data Collection.

• Reporting and Feedback.

Company industry:
Marketing
Job role:
Marketing and PR

Education

University Of Petra

July 2017

July 2017

Bachelor's degree, Business And Marketing

Jordan

GPA (point): 2.4 out of 4

GPA (point): 2.4 out of 4

Skills

Analysis
Expert
Analysis
Expert
Interviewing
Expert
Interviewing
Expert
Problem Solving
Expert
Problem Solving
Expert
Training
Expert
Training
Expert
Reporting
Expert
Reporting
Expert
Data analysis
Expert
Data analysis
Expert
teamwork
Expert
teamwork
Expert
Account management
Expert
Account management
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Training
Expert
Training
Expert
communication
Expert
communication
Expert

Languages

Arabic
Native Speaker
English
Expert

Memberships

PMI.ORG

PMI.ORG, world's leading association for those who consider project, program, or portfolio man

November 2023

Training and Certifications

Certifications
Generative AI Overview for Project Managers
Jan 2024
Data Landscape of GenAI for Project Managers
Mar 2021
Project Management Professional
Nov 2023
Train The Trainers (TTT | TOT)
Jul 2023