Odai Issa Saleem

Director, Rapid Response - Transformation Management Unit at Eastern Health Cluster

• Saudi Arabia - Dammam
• My current job since September 2022

Officer, Patient Financial Services at Abdali Hospital

• Jordan - Amman
• September 2021 to September 2022

• Coordinate with insurance companies to get pre-hospitalization authorization for admissions.
• Provide cost estimates for cash admissions
• Review patients medical records as a case manager to ensure correct and complete charging of services.
• Make billing and provide financial counseling services for patients and other customers.

Head, Performance Excellence Department at King Fahad Specialist Hospital - Dammam

• Saudi Arabia - Dammam
• September 2015 to September 2021

• Performance Improvement (PDCA, Lean and Six Sigma)
• Strategic performance management through utilizing Balanced Scorecard (BSC)
• Development and management of clinical and operational measures
• Accreditation and Risk management
• Clinical Audit and development of Clinical Practice Guidelines / Clinical Pathways
Statistical data analysis using MS. Excel and SPSS

RN, Pain Specialist at Saad Specialist Hospital

• Saudi Arabia - Khobar
• August 2007 to July 2015

o Provides comprehensive assessment and management for patients who are consulted to the pain service.
o Collaborates with anesthesia in making clinical recommendations to optimize the provision of pain care.
o Acts as a resource for patients, families, staff and students in relation to pain management.
o Develops, delivers and evaluates pain management educational programs to nursing staff.
o Disseminates and facilitates the implementation of new practice in pain management.
o Develops relevant patient education material.
o Develops, implements and evaluates policies and procedures related to pain management.
o Participates in committee and task force work within the institution as they relate to pain management.
o Participates in the evaluation of new pain related products, equipment and techniques.
o Participates in pain quality improvement projects, data analysis and reports.

Palliative care - Nurse Coordinator at King Hussein Cancer Center

• Jordan - Amman
• November 2004 to July 2007

o Coordinates and completes palliative care consults in the hospital.
o Available as a resource for patients, families and hospital staff regarding palliative care and end of life issues.
o Making home care visits as required
o On-call responsibilities as required
o Assisting with education and training of nurses.
o Develops relevant patient education material.
o Participates in creating clinical practice guidelines and educates staff regarding these guidelines.