Odai Samha

AL HOWAIL WOOD WORKS FACTORY - KSA
August 2011 -Present
Industrial Sales Engineer - Projects Engineer
• Reporting all the projects completed to the team management head.

• Predicting annual sales income of the company and suggesting methods to improve sales.

• Giving product demonstrations to the out-house clients and convincing them to invest in the product.

• Maintaining an order register for the sales department and making sure that correct project orders are entered.

• Providing a new design to the production team that will fit the requirements of client's new projects and company's budget.

• Analyzing the annual sales target of the company and discussing company's budget for a new project.

KIA MOTORS - JORDAN
February 2010 - August 2011
Sales Manager - Fleet
• Door to Door daily sales calls.
• Responsible for hiring, managing and training individual sales person.
• Communicate daily with the assistant director of sales regarding units need.
• Give monthly and annual objectives and goals gross, key and sales.
• Schedule the activities for all departments, ensuring proper staff.
• Develop and implement new strategies to increase sales of the store.
• Resolve customer queries and problems.

Holiday Inn Dead Sea Resort -Pre-opening team (Cross Working)

Rooms Division In-Charge
• Oversee and supervise all duties performed by all Front Office employees.
• Coach, counsel and discipline employees when necessary, using proper documentation and proper techniques.
• Ensure that all Front Office employees complete their essential duties before their departure.
• Ensure that all Front Office employees are posted at their stations at posted time.
• Assist with all sick calls or tardiness by finding proper coverage, report to work and stay until proper coverage can be found.
• Assist with any scheduled shift problems on the night audit shifts.
• Accountable for the proper training and daily monitoring of all service levels provided by employees to guests and other fellow employees.
• Monitor and maintain proper Front Office operational supplies.
• Accountable for meeting and coming in under payroll and expense budgets.
• Acting Night Manager - 2 weeks
• Accountable for maintaining and monitoring that all employees follow proper cash handling procedures.
• Ensure proper inventory controls, working with Sales and Reservations to ensure maximum selling potential and house balance.
• Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
• Maintain cleanliness and organization of back office, front desk, and front desk closet.
• Night Auditing with all needed process.
• Closing the Micros Night Audit.

Marriott General Sales Office - UAE
Middle East, Africa, & Subcontinent
January 2004 - January 2009

Please find the details below:

Sales Manager
• Sell hotel guestrooms groups, through direct client contact to maximize total rooms revenues and profits (corporate sector).
• Responsible for individual travel including knowledge and experience in consortium, business travel, and wholesale markets.
• Establish client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met and exceeded.
• Develop and maintain relationships with key clients in order to produce group business.
• Negotiate guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines.
• Confirm in writing to the client all requirements via sales contract.
• Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures.
• Assist the Senior Sales Manager with the implementation and achievement of the Sales Marketing plan.
• Attend and represent company at trade shows and city-wide conventions.
• Respond quickly to guest requests in a friendly manner.
• Follows up to ensure guest satisfaction.


Marriott General Sales Office - UAE
Middle East, Africa, & Subcontinent
Sales Executive
• Communicated accurately to operations, the details needed to satisfy contracts.
• Contacted representatives from respective market segments to solicit business for the hotel.
• Demonstrated positive leadership characteristics, which inspired employees.
• Finalized contracts for group bookings.