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odi hawamdeh, Communications & Operations Assistant

odi hawamdeh

Communications & Operations Assistant·WATAN Organisation

Jordan

Master's degree, European & International Studies

Work experience

Total years of experience: 9 years, 2 months

Communications & Operations Assistant

January 2025 - January 2026

WATAN Organisation

Dubai, United Arab Emirates

January 2025 - January 2026

• Led external communications and stakeholder engagement, including donor outreach and relationship management.
• Managed multi-platform digital presence, delivering consistent content and monitoring audience engagement across key social
media channels.
• Supported operational and reporting functions, contributing to data collection, analysis, and structured reporting outputs.
• Coordinated with internal teams and external partners to ensure smooth workflow, information flow, and timely execution of
activities.

Company industry:
Non-profit Organization

Guest Relations - Administrative Officer

January 2022 - January 2024

Epi Baie de Pampelonne

Nice, France

January 2022 - January 2024

• Coordinated personalized services for VIP guests, including itinerary planning, handling special requests, and delivering
concierge services to ensure a 5-star experience.
• Managed schedules, correspondence, and documentation for hotel executives and high-profile guests.
• Arranged transportation, accommodation, and dining reservations for guests and executives.
• Maintained a high standard of service while effectively managing multiple priorities under tight deadlines.

Company industry:
Hospitality & Accomodation

Administrative Officer

January 2020 - January 2022

Gerasa Company

Paris, France

January 2020 - January 2022

• Oversaw daily administrative operations, ensuring smooth coordination between departments and adherence to company
policies.
• Maintained accurate records and documentation, streamlining filing systems to enhance accessibility and compliance.
• Managed schedules, appointments, and correspondence for senior management, ensuring effective time management and
communication.
• Supervised office logistics, including procurement, inventory control, and vendor management.

Company industry:
Sales Outsourcing

Research Assistant

January 2016 - January 2020

Smile Foundation

Amman, Jordan

January 2016 - January 2020

• Prepared and designed research and reports on the impact of refugees.
• Worked with multi- and interdisciplinary teams to identify key trends and potential solutions for terrorism and human rights,
economics, education, health care, and other policy domains.
• Interpreted and analyzed data using scientific and statistical techniques.
• Scheduled and coordinated research activities.
• Experienced with quantitative data collection and analysis using tools like SPSS.
• Oversaw research and support staff regarding technical procedures.

Company industry:
Non-profit Organization

Education

CIFE, Center International de Formation Européenne

January 2024

January 2024

Master's degree, European & International Studies

France

Prince Hussein Bin Abdullah II Academy for Civil Protection

June 2015

June 2015

Bachelor's degree, Disaster

Jordan

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNITY OUTREACH
Intermediate
COMMUNITY OUTREACH
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CORPORATE COMMUNICATIONS
Intermediate
CORPORATE COMMUNICATIONS
Intermediate
CRISIS MANAGEMENT
Intermediate
CRISIS MANAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
MULTIPLATFORM
Intermediate
MULTIPLATFORM
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate

Languages

Arabic

Native Speaker

English

Expert

French

Intermediate

Training and Certifications

Certifications
Driving license