Assistant HR Manager
Kana Group Co.
Total years of experience :9 years, 3 Months
Achievements:
1. Refine the Onboarding process especially for Nail Station in consistent basis (Bi-weekly calendar)
2. Launch the Company’s Newsletter design and contents in Quarterly basis.
3. Participated in creating the Company Handbook, HR Polices & Procedures and issued some.
4. QR Incident - tracking with proper disciplinary actions
5. Participate in launching the first performance management program (KPI based and Values) for the business function and implementation across the business.
6. Performance enhancement program “Build-Up”, Culture Workshop enhancement and enforce the change aligned with our business strategy.
7. Going live with MENA System (MENA Pay, MENA HR, MENAME)
8. Kick-off Kana Academy and started working in providing inhouse training with external provider (WOW customer service), working on Training calendar of Personal Development (Soft Skills, Personal Development). Enforcing the focus on personal development with initiative of EQ training.
9. Recognition Program for exemplifying Values, high and Improved performance.
10. People & Culture calendar (National days announcement, Mental health month awareness)
Areas of Expertise:
L&D
- Regular communication with departments’ head for the training needs and requirement to be searched and provided.
- Updating the training tracker along with the taken hours for each employee
- Contact training provider for the planned training effective 2024 arranging the required for in-house training.
Talent Acquisition / Employee Life Cycle
- Delivering Onboarding / Induction sessions for new joiners.
- Search using different search engines, screen job candidates and conduct interviews.
- Collaborate with business functions to forecast hiring needs and ensure the smoothness of the hiring process.
- Manage the pipeline recruitment updates to be shared with management as required.
- Proficient with LinkedIn recruiter, Bayt search and other search engines.
- Achieved excellent record with successful hiring for different roles.
- Overseas hiring process either by an agency or internal referral and follow up the governmental process for hiring (Transfer, Visa issue, New Entry).
Payroll & HRMS
- Activated and built the ERP system of MENA HRMS for the Pay, MENA HR, ESS.
- Oversee the monthly payroll process and ensure the deadlines are met.
- Generate the Provision report for the Finance department.
- Prepare and review EOS calculation and procedures and conduct the Exit formalities.
Employee Relation & Communications
-Act HR Advisor for employees across the business and advise in their different questions and matters.
- Collaborating with Businesses Units Operation, in terms of grievances, employee feedback, survey and recognition programs.
-Initiate Employees’ activities such as Gathering, Gaming Day, Birthdays, annual parties.
-Launch the Employees’ behaviors program (Employee star based on behavior and attitude criteria)
-Handle the Incident investigation (Created incident reports and educated the line managers about the type of disciplinary along with level of incidents). Conducting investigation, corrective action and coaching for the desired behaviors.
-A role model in enforcing company’s values among the employees across different businesses.
Government Relations
-Supervise the government process and account such as (License, MOCI, Health Cards, MOH License Department, Ashal)
-Ensure the requirements are fulfilled process and completed smoothly.
Performance Management
-Participated in creating KPIs for several roles and collaborate with departments for process and weights for each.
-Automize the process of PPR, Semiannual performance appraisal and follow with the concerned parties.
- Support the business insuring the standards are aligned and maintained.
- Collaborate with other departments for the carried projects.
- Review the Project status, recommend corrective action if needed.
- Prepare Training workshop material as requested by Line Manager.
- Prepare Projects calendar and follow up the status.
- Prepare required reports to communicate outcomes of department's activities.
• Handling the HR Administration duties.
• Maintain and update the HR documentation, files and tracker.
• Prepare and update employment records.
• Payroll procedures (Attendance, Salaries, indemnity calculations, records) and proceed to the finance.
• Recruitment Process (Job Adverting, Screening, initial interview, after selection process.
• Draft and prepare the Job Offers, Contracts, termination letters and disciplinarians.
• New Hire (Ensure the hiring documents are completed with all required).
• Prepare and conduct the Induction for the new employees.
• Encourage and support the employee engagement initiatives.
• Prepare reports by collecting, analysing data and trends.
• Ensure the compliance for HR policies.
• Handling the full recruitment process and follow up with candidates.
• Encourage the line managers, supervisor to provide an accurate performance evaluation.
A 9 months diploma course covering the HR ascpects as Recruitment, payroll, personnel introducing the Kuwait labor law regulation.
ICDL is a computer skills certification program for Microsoft Office Software.
A private high School in Kuwait