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ola al-zaru, Monitoring, Evaluation, and Learning Specialist

ola al-zaru

Monitoring, Evaluation, and Learning Specialist ·JNWC

Jordan

Bachelor's degree, Administration And Business Administration

Work experience

Total years of experience: 15 years, 6 months

Monitoring, Evaluation, and Learning Specialist

August 2022 - Present

JNWC

Amman, Jordan

August 2022 - Present

• Develop and implement a monitoring, evaluation, and learning plan across all program components including identification of process, output, and outcome indicator
• Create M&E tools to measure the indicators and reflect achieved targets on the project’s result framework on a regular basis.
• Develop /Oversee monitoring activities that capture necessary data to report on program results
• Conduct monitoring missions to the project activities and ensure all monitoring tools are filled and collected properly from the beneficiaries and ensure monitoring activities are conducted on schedule and participate in evaluation
• Work with partners to ensure application of high-quality MEL activities and data collection; oversee partner capacity building as needed
• Produce MEL reports for the senior management and donors, as needed
• Collect, categorizing and analyze data using quantitative or/and qualitative analysis tools on all the project inputs, outputs and outcomes.
• Design and publish quantitative and qualitative monitoring results in visually-attractive Monitoring Reports for internal and external use by power BI, SPSS, PowerPoint
• Work with partners to ensure application of high-quality MEL activities and data collection; oversee partner capacity building as needed
• Develop annual performance plans and annual MEL plans

Company industry:
Non-profit Organization
Job role:
Administration

Information Management / MEAL Officer

June 2018 - August 2022

Danish Refugee Council

Jordan

June 2018 - August 2022

My responsibility:
•Programming and Coordination I responsible for the implementation and delivery of the DRC Information Management Strategy in close collaboration with the MEAL Manager and the senior management team to achieve short-term, medium-term, and long-term goals.
•Produces statistical, analytical and narrative reports, including reports on reporting requirements
•Evaluate and improve the functionality of current IM systems in use by DRC Programmers (e.g. Site Management, MEAL, Infrastructure, Shelter, Protection, Livelihoods) by identifying gaps and opportunities to support evidence-based programming
•Develop/strengthen data collection and management systems as required by working closely with the MEAL Manager ensuring that all activities are being appropriately monitored, evaluated and lessons shared & assist the manger to oversee and manage tasks for casual labour (enumerators) to carry out good quality data collection, as requested.
•Designing, and implementing impact assessment methodologies e.g. FGD, pre and post questionnaires/surveys, coordinated needs assessments,
• Work closely with key technical and program staff to ensure all activities and outputs linked to objectives as indicated in proposals and projects.
•Organize and facilitate capacity-building plan for IM staff based on identified needs
•Offer trainings on Information Management to ensure there is mainstreamed understanding by all internal and external stakeholders.
•work indirectly with partners and beneficiaries and advice regarding outcomes achievement practices
• Management of Gamma database in Azraq camp.
•Providing timely output reports monthly, quarterly and final report (Power BI, excel…) and data reports summary,
•Designed and deployed monitoring tools on ODK and-or Kobo Toolbox, XLS forms in a timely matter
•Devise and put in place, additional methods for verifying program activities - by visit, spot checks, follow-up with beneficiaries, pictures, etc.
•Managing proses for monitoring and evaluation activities in Azarq camp (Base line and med line, and end line assessments, Gender studies, relevant research)
•Participate in planning and implementing quarterly learning events in Azraq camp.

Company industry:
Non-profit Organization
Job role:
Administration

Senior HR Officer

August 2017 - March 2018

PINETREE Company

Jordan

August 2017 - March 2018

My responsibility was:
•Recruiting, training and developing staff.
•Making sure that staff get paid correctly and on time (Payroll system).
•Approving job descriptions and advertisements.
•Looking after the health, safety and welfare of all employees.
•Organizing staff training sessions and activities, Monitoring staff performance and attendance.
•Advising line managers and other employees on employment law and the employer’s own Employment policies and procedures.
•Ensuring candidates have the right to work at the organization.
•Negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives.
•Work as a backup for the Compensation and Payroll Officer.
•Document control for all HR filing system and catalogue HR materials.
•Documents related to the service contracts hires.
•Prepares Performance appraisal and SOP’S.
•Follow-up to all pending issues for audit (internal-external).

Company industry:
Textile & Apparel Production
Job role:
Human Resources and Recruitment

Data Analysis

August 2013 - January 2016

Jordan

August 2013 - January 2016

In NRC I've got a promotion through my work which it

Job role:
Information Technology

Officer (Quality Assurance Analyst)

April 2009 - August 2013

Orange (

April 2009 - August 2013

I've got a promotion through my work which it is quality assurance analyst, and responsibilities as follows:
•define quality assurance manual, processes, procedures as required by company to comply with selected Systems, Standards, Management Plan and business requirements etc. in conjunction with respective business leaders as well as ensure that these are revised and updated based on assessment of the effectiveness and efficiency as outcome of audit, data or KPI analysis, compliance requirements, new initiatives etc.
•The structure and operational workflows within the M&E Unit and the administrative budget.
•Ensure compliance to set (as selected by QA) quality system standards, models and framework (including applicable call center standard / regulations related to Quality) through regular monitoring of quality parameters, reviews, auditing.
•Select appropriate programs and initiate and lead implementation of such programs to increase overall consideration for quality and performance improvement within the Company through required workshops, seminars, emails, intranet and other means of communication and Provide technical oversight, coach and supervise the members of the M&E team and oversee day-today operations of the team. Maintain the implemented policies, guidance, systems, procedures and tools related to monitoring and evaluation, and update as needed. Oversee all the data collection and analysis processes to measure progress and achievements according to the M&E plan.
•Oversee the data clearinghouse and production of data reports to ensure that they are produced in timely manner according to the schedule, or by ad hoc request from the Fund Director.
•Write reports, analyses findings and provide recommendations as required for contributions to planning, risk management and reporting. Ensure easy public access to M&E reports and data and support wide distribution
•Coordinate with Consultants, Auditors / Assessors, Trainers and other relevant external agencies and the Group Companies (as applicable) to plan and execute assignment / audit / training as applicable as well as for closure reporting and clarifications on their observations as relevant

Company industry:
Telecommunications
Job role:
Quality Control

Education

Al-balqa` Applied University

September 2007

September 2007

Bachelor's degree, Administration And Business Administration

Jordan

Skills

Project Management
Expert
Project Management
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Food Distribution
Expert
Food Distribution
Expert
Team Leadership
Expert
Team Leadership
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
ADVERTISING
Expert
ADVERTISING
Expert
ANALYSIS
Expert
ANALYSIS
Expert
AUDITING
Expert
AUDITING
Expert
BUDGETING
Expert
BUDGETING
Expert
CALL CENTER
Expert
CALL CENTER
Expert
COACHING
Expert
COACHING
Expert
DATA COLLECTION
Expert
DATA COLLECTION
Expert
MICROSOFT ACCESS
Expert
MICROSOFT ACCESS
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
Project Management
Expert
Project Management
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Food Distribution
Expert
Food Distribution
Expert
Team Leadership
Expert
Team Leadership
Expert

Languages

Arabic

Expert

English

Expert

Norwegian

Expert