Logistics Team Lead - finance Associate
Noon logistics UAE
Total years of experience :14 years, 6 Months
• Prepare upload files for revenue booking in Oracle, revenue generated in cash sales also vendor payments using Oracle Application.
• Coordinating all the cash activities between production, Logistics and E-Commerce business units
• Managing the Reimbursement claims verification, approval and disbursement cycle as per company policies
• Managing and reporting the daily cash reconciliations for commercial and non
commercial departments.
• Fulfilling the petty cash and process cash request where petty cash is below threshold achieving a straight zero balance till date.
• Daily cash reconciliation for COD shipment in the whole of 7 emirates also resolving and reconciliation card payment dispute and card reconciliation for India in which I discovered huge differences / discrepancies at different periods escalated to bank and resolved saving the company huge financial loss.
• Reconciliation of Collections through bank and sales on daily basis
• Tracked vendor payments to make sure invoices are received and paid in a timely manner; following up with departments and vendors as necessary.
• Assist Accounting Team in accelerating month end process to tenth business day; includes preparation of journal entries, balance sheet reconciliations, and ad-hoc financial analysis.
• Managed all Accounts Payable, Accounts Receivable, and budgets for the company.
• Assumed multiple finance roles through cross-training.
• Prepared Audit documents and promptly responded to the Audit queries.
• Prepared monthly reconciliation of bank accounts and taken proactive/corrective actions on the deviations.
• Perform other duties as assigned by the chief accountant.
• Check and verify documents on back reconciliation and ensure proper documentation for internal and external auditors review.
• Daily reconciliation of COD remittance (AR) with merchant advice.
• Periodic reconciliation of Merchant transfer of COD remittance with the company bank statement
• Resolving all issue relating to COD remittances with merchants.
• Keeping and updating customer base record and information.
I identified and addressed errors and irregularities by calling over all daily teller transactions which reduced cases of errors and improved teller accuracy.
• I effectively manage vault to ensure that cash threshold is not exceeded by consistently monitoring tellers’ till from time to time and maintaining their cash limit. • I notify and promptly evacuate both local and foreign currencies to cash management department achieving no overshoot throughout all period . • I properly manage vault cash to ensure sufficiency for customers and ATMs, as well as process cash request where vault cash is below threshold • I do intermittent vault cash balancing by confirming physical cash (local and foreign currency) tally with system balance. • Balancing vault at open, during and close of shift achieving a straight zero balanced vault all through the period.
• I ensure accurate proofing preparation (GL proof, Atm proof, sib proof and time deposit) and reconciliation • Adequate monitoring and reporting of branch general ledgers • I am responsible for the authorization and confirmation of cheques • I improved customer service time by maintaining SLAs at tellers’ service points to ensure they don’t exceed 5 minutes in processing customer transactions • I hold weekly on-the-job trainings for tellers which has led to better job performance and improved service delivery • I also involve in cash collection to avoid queue. • I attend to customer enquiry / resolving complain and also inform customer of any updates on our existing product and also introduce them to our new products • Coordinate tellers activities monitoring transactions and resolving (shortages and overages), detecting discrepancies and regularizing / resolving. • Manage overall SLA’s, personnel, performance & discipline in the banking hall . • Effectively handled a team of 15 member tellers . • Establishing and monitoring clear management control, business communication and administrative procedures with the operations team to ensure successful delivery.
, Lagos 2013 - 2014
ATM Custodian
• Prompt replenish of ATMs to ensure they can dispense cash to customers
• I ensure that ATMs are functional at all times by carrying out first level maintenance,
monitoring and physical examination
• Treat dispense error, check journal and camera, prompt removal of retracted cards
and also atm proof and reconciliation
• I ensure the appropriate units are duly informed of all technical or admin-related ATM
issues.
• Daily proofing of ATM.
• Daily collection of cash deposit and withdrawal on both local and foreign currencies. • I verify account number tallies with the account name before posting transactions • I managed the issuance and prompt settlement of drafts into clients’ accounts • I ensure acceptance of genuine currency and immediately report of fake to supervisor. • Cheque deposit and withdrawal for self and third parties and also cheque payment to other banks (clearing cheques) • I ensured that all transactions were recorded, and funds were adequately accounted for. • Daily collection of bills / remittance such as school fees, water and electricity bills, local cash transfers, issuance and payment of draft, time deposit booking and liquidation, cash deposit and withdrawals by self and third parties through POS.
• Foreign currency withdrawals, deposit, and transfers for payment and FX exchange • Handling over vouchers to customers and verify voucher with system before generating cash receipt voucher • Prompt intermittent balancing of till with system at the open, during and close of shifts.
. Offering warm welcome to customers . Prompt, accurate and timely delivery of orders, request, update and instructions. • Through review of account opening package before account is approved for opening • Daily calling over, reviewing, and ensuring that and update provided by customer is • Instantly updated on our database. • Accurate and prompt response to customer’s enquiries in the bank and through calls • Service customer enquiries and complaints determine customer needs and provide solutions with regards to their banking requirements. • Migrating customers to internet banking for easier and on point transactions. • Giving out requested ATM cards, tokens to customer also rerouting to customers new location for easy collection. • Educate customers on product options and technology issues. • Manage customer and bank privacy. • Migrating customers to internet banking, manage and pass on customer feedback. • Effectively use a variety of computer programs to access customer details on databases, and research options. • Data entry. • Continual awareness of compliance requirements - OH&S and risk management.