Olfa jendoubi,  Admin/Personal Assistant - MOE Project

Olfa jendoubi

Admin/Personal Assistant - MOE Project

AL DARWISH INTERSERVE FACILITY MANAGEMENT

Location
Qatar
Education
High school or equivalent, Multimedia Design
Experience
7 years, 10 Months

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Work Experience

Total years of experience :7 years, 10 Months

Admin/Personal Assistant - MOE Project at AL DARWISH INTERSERVE FACILITY MANAGEMENT
  • Qatar - Doha
  • My current job since October 2023

-Set up, copy, scan and store documents
-Manage requests for documentation
-File documents in physical and digital records and ensure appropriate storage
-Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date
-To liaise with and distribute project related information with all levels of the project team and potentially external parties
-Manage the processes around documentation within the organization
-Maintain confidentiality around sensitive documentation
-Prepare ad-hoc reports on projects when required
-Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
-Assist in the preparation of regularly scheduled reports.
-Maintain electronic and paper records ensuring information is organized and easily accessible
Any other assigned task by Project manager

Administrative Assistant/ Secretary at Al Fardan Group
  • Qatar - Doha
  • December 2021 to February 2023

Provide Administrative and project support for Head Department.
-Maintain necessary department files.
-Read incoming mails and emails.
-Prepare outgoing mails and emails.
-Answer and screen phone calls.
-Manage electronic calendar and make appointment.
-Make travel arrangement and reservations.
-Schedule meetings, create presentation, coordinate group meetings and record the meeting.
-act and liaison with other department or specific assignment .
-Order and maintain office supplies and equipment.
-provide project support to project team as necessary.
-prepare and disseminate correspondence memos and forms.
-File an update contact information for employees, customers and supplier and external partners.
-Support and facilitate the completion of regular report.
-Develop and maintain a filing system.
-Document expenses and hand in report.
-Undertake occasional receptionist duties.

MASTER DATA OFFICER at DARWISH HOLDING
  • Qatar - Doha
  • November 2018 to August 2021

- Execute changes to oracle and other ERP systems master data (e.g. customer, vendor, materials etc.) as approved by the business.
- Translates variety of documents including literary, legal, research, technical, scientific, educational, and commercial materials.
- Interprets written or spoken material into one or more other languages, ensures meaning and context are

maintained, creates glossaries or term dictionaries, possesses knowledge of multiple languages, works with individual clients and corporations.
- Coordinates material and finish products master data setup, validations and periodic maintenance.
- Perform regular business related activities e.g. price and contracts updates, approval schemes.
- System monitoring and use management related activities.
- Perform mass updates as required.
- Participate in projects and initiatives across multiple functional areas and regions.
- Work with business units and process experts to resolve master data issues
- Ensure Data quality, compliance and consistency of master data across business system.
- Support the business with required procedures, submit incidents and change requests when needed. - Assist business process experts in defining standard operating procedures, process flows and relates documentation

Inside Sales Representative at Darwish Holding
  • Tunisia
  • January 2016 to August 2018

- Provided exceptional and personalized client service in a true luxury boutique environment for prestigious brand such
as CAROLINA HERRERA, GIAMBATTISTA VALLI, MARCHESA, MONIQUE LHUILLIER, NAEEM KHAN,
TONY WARD, SANDRA J.. etc, resulting in achieving individual and team sales target.
- Discovered and interacted with potential customers in order to identify their needs and goals; provided products
recommendations and explained the products' features.
- Sold women's and men's designer clothes, handbags, shoes and jewelry, met and exceeded all sales quotas, and stayed
up-to-date with current fashion trends.
- Built and strengthened relationships with customers, operated a cash register, and processed payments.
- Handled all customer requests, ensuring the all-time great customer experience; pro-actively participated in weekly
team meetings with sales and store managers.
- Maintain a consistent clientele, that is contacted through phone or email to keep them updated with news

Sales Executive at Bershka
  • Tunisia - Tunis
  • June 2014 to September 2014

- Promoting sales and reach the target, provide the best customer service, attend store meeting, working varying schedules, Keep the store organized and clean by straightening merchandise and monitoring fitting rooms.

Client Service at TUnisian post office
  • Tunisia - Tunis
  • June 2013 to July 2013

Performing various financial and postal transactions for the public.
-Processing information.
TRAINING:
• 2016 Trainee - Overcoming Objections for Success in Sales in Darwish Holding Company.
• 2016 Trainee - Communication Skills in Darwish Holding Company.
• 2016 Trainee - Excellence in Customer service in Darwish Holding Company.

Education

High school or equivalent, Multimedia Design
  • at Higher Institute of Theology, Ez-Zitouna University
  • June 2015

. Institution:

Bachelor's degree, Business Management
  • at Ben Arous High School
  • June 2012

:

Specialties & Skills

Secretarial
Master Data
Receptionist
Administration
COMMUNICATION SKILLS
CUSTOMER SERVICE
BUSINESS PROCESS
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
DOCUMENTATION
FASHION
FINANCIAL

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Multimedia applied in islamic arts (Certificate)
Date Attended:
June 2015

Hobbies

  • Listening To Music