OLFA El Abed, Recruitment Coordinator

OLFA El Abed

Recruitment Coordinator

Barwa Bank

Location
Qatar - Doha
Education
Master's degree, Certified Human Resource Management Professional (CHRMP)
Experience
11 years, 10 Months

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Work Experience

Total years of experience :11 years, 10 Months

Recruitment Coordinator at Barwa Bank
  • Qatar - Doha
  • July 2014 to June 2019

Notable Contributions:
• Demonstrated highest standards of HR acumen, professional independence, and business objectively and successfully:
- devised Psychometric Tests to ensure the acquisition of quality talent that drives forward the bank’s performance
- outlined precise job-description for employees at all levels to embed a goal-focused environment
- maintained up-to-date records of all employee details/ files on EDMS systems

Key Responsibilities:
• Represented functional lead for HR operations which include manpower planning, recruitment and selection, and employee management. Expressed new ideas and developed solutions in line with budgets and organizations work culture.
• Commanded the manpower planning function - delineated business strategy and collated factors such as head-count manpower statistics, staff movement/ turnover as a basis for developing manpower forecasts and plans.
• Contributed industry expertise for devising realistic budget and timeframes to acquire manpower; conducted manpower demand and supply and gap analysis to precisely meet the organization’s growth objectives.
• Deployed a highly cost-effective and functional recruitment and selection strategy that complies with fair and best business practices, labor laws and organization’s business vision and goals.
• Systematized key elements impacting recruitment - outlined job-descriptions, sourced and short-listed resumes, scheduled interviews, negotiated offers including employee onboarding documentation in the most effective manner.
• Presented on-boarding support to new-joiners, organized medical tests, employment documentation, created employee codes/ I.D., e-mail, bank account and updated details in the EDMS systems as well as organizational charts.
• Organizing and scheduled employee induction/ orientation programs; streamlined transition of high-performing employees from probation to confirmation by meticulously following-up with line managers.
• Powered the Government Relations support function - ensured all people/ documentation/ processes requirements are in place prescribed by various authorities to seamlessly acquire visa/ work-permits/ transfer certificates, among others.
• Explored and developed various recruitment channels like online job-portals, recruitment agencies, and vendors while developed a database of potential candidates in advance of their needs.

Document Controller at ATKINS
  • Qatar - Doha
  • March 2013 to April 2014

Key Responsibilities:
• Managed wide spectrum of Document Management activities and operated related systems to ensure fast and efficient identification, recording, tracking and retrieval of technical, commercial and project documents.
• Instrumental in reviewing documents for accuracy, completeness, and ensured that they are labeled, status indicted and routed as per agreed distribution matrix as well as organization’s document control policies and procedures.
• Maintained documents log register which includes activities like sorting/ document numbering, filing, issuance, and, receipt with strict conformance to established organizational procedures/ policies pertaining to document management.
• Mediated extensively with project participants, senior management and third parties to ensure proper control of vital documents. Applied functional expertise to resolve matters pertaining to internal/ external submittals.
• Served linguistic support for translating highly complex as well as technical documents across English and Arabic languages in a manner that the intent and tone of the original meaning is preserved.
• Prepared a range of letters/ documents/ correspondences. Developed electronic databases, Performed data back-ups for crucial documents and scheduling destruction of archived documents in line with retention procedures.

Counter Service Specialist/ Customer Service at Mashreq Bank
  • United Arab Emirates - Fujairah
  • March 2006 to October 2011

Key Responsibilities:
• Managed full operational remit of banking operations such as account opening, deposits, money transfers, clearings and withdrawals among many others after extensive verification of details/ documents provided.
• Balanced and reconciled all currency and cheques at the beginning and end of the shift, monitored and reported suspicious transactions while maintained accurate records and updated database as per standard operating procedures.
• Provided comprehensive service to the bank by moderating bank assets, monitoring teller operations, mobilized cash to maintain sufficient balance for cash drawer and ATMs and provided assistance to staff when needed.
• Worked in close tandem with other departments. Resolved customer queries in an expedited manner and fostered a customer service driven environment for the bank.
• Communicated effectively with customers provided information, clarified requests while analyzed requirements and prescribed appropriate suite of banking products/ services in lieu of achieving sales goals.

Education

Master's degree, Certified Human Resource Management Professional (CHRMP)
  • at American Certification Institute
  • June 2017
Bachelor's degree, Certified Human Resource Manager (CHRM)
  • at American Certification Institute
  • June 2017
Diploma, Recruitment & Selection
  • at Qatar Finance & Business Academy
  • June 2015
Bachelor's degree, Management of Financial Institution
  • at University of Manouba
  • June 2004

Specialties & Skills

HR Budgeting
Negotiation
Talent Selection
Interviewing
Global Sourcing
Team Leadership
Manpower Planning
Operational Excellence
Employee Relations
Human Resource Management
Recruitment & Selection

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

CHRMP & CHRP Certified from USA - 2017 (Certificate)