Olga Kokhno

🏢 Office Support
• Rental, maintenance, and repair of office spaces and staff housing
• Procurement and inventory of stationery, equipment, furniture, and office supplies
• Business travel arrangements for employees and executives
• Courier services and handling of all correspondence

👥 Administrative Personnel Management (Non-HR)
• Document management, filing, and archiving
• Front desk operations and reception of visitors and delegations
• Ensuring compliance with internal office regulations
• Managing office security (access control, guards, fire safety measures)

🛠️ Infrastructure and Technical Support
• Maintenance and repair of office equipment and IT systems
• Coordination of cleaning, waste disposal, ventilation, and air conditioning services

💰 Budget Management
• Planning and monitoring of administrative budgets
• Optimization of operational and overhead costs

🔧 External Contractor Coordination
• Supervision of third-party services:
cleaning, security, technical maintenance, and emergency repairs

🎉 Event Planning and Organization
• Coordination of corporate events, internal meetings, and special occasions
• Preparing office space for conferences, presentations, and official visits

📋 Administrative Duties
• Overseeing daily café operations
• Creating and managing staff schedules
• Handling documentation (reports, inventory, orders)
• Managing cash register and financial transactions
• Ensuring compliance with hygiene and safety standards

👨‍👩‍👧‍👦 Team Management
• Hiring, training, and motivating staff
• Monitoring staff appearance, discipline, and service quality
• Resolving internal conflicts
• Conducting team meetings and briefings

💬 Customer Service
• Ensuring excellent guest experience
• Handling customer complaints and special requests
• Managing reservations and private events
• Creating a welcoming and pleasant atmosphere

📦 Suppliers and Inventory
• Ordering and receiving products, checking quality
• Managing stock and inventory levels
• Communicating with suppliers, negotiating prices and delivery times

📈 Marketing and Growth
• Maintaining café aesthetics and ambiance
• Supporting promotions, events, and social media presence
• Analyzing sales and implementing improvements
• Building customer loyalty and managing reviews