Billing Assistant
Belhoul European Hospital
مجموع سنوات الخبرة :11 years, 5 أشهر
To undertake cash, credit and check collection and prepare daily sales report summary. I will make it sure the cash and credit sales are tally. Petty cash is separate before handover to Cash Office Department. To prepare and verify In-Patient and Out-Patient bills, Invoices and patient documents for Insurance claims. Give clearance for surgeries once the deposit is collected or credit is verified. Maintain flexible schedule allowing timely responses and resolution to patient requests. Check the credit Insurance tie up bills according to their tariff, cost estimate amount approved in every patient surgery or OPD procedure. Coordinate with Insurance coordinator for validity of credit and insurance coverage for various services availed by patient. To communicate and coordinate closely with all related department for efficient billing procedures and provide technical support for smooth billing operation. Conducts billing orientation for new billing staff and give training for billing system. To assist all billing team member when needed or required in absence of Supervisor. Supervise customer billing services to ensure complaints and issues are solve in absence of Supervisor. Making requisition of office supplies needed in Billing Department.
To attend inside and outside query for pricing and availability of clinical, laboratory and radiology procedure. Participate in organizational quality improvements and patient safety programs.
Adhere to "World Class" Customer Service Standard.
Assisting customer in a friendly manner and providing immediate service. Process cash payment in different currency, credit card and travelers check. Operate electronic cash register. Making product requisition and ensured quality products upon deliveries Handling customer request, complain, suggestion & comment Ensure work place is clean and organize with proper sanitation. Monitoring of stock position and display of merchandise according to stock level and volume needed. Train the new staff how to deal with passenger and how to operate the cash register.
Honestly speaking, I don't have honors or award received during my college days as student. I belong to an ordinary student who finished studies in University. I finished my degree as Bachelor of Science in Commerce major in Business Management. I'm proud to finish my studies as working student. Meaning I work in day time and study in evening. I don't have enough time to focus in my studies because of having a little amount of time to stay in school. I need to work in 6 to 8 hours as a Service crew to sustain my financial needs to leave and study at the same time. Still I manage to finish it with my own effort. This is only I can say about my life as a student in Far Eastern University.