Olivia Ferando, Technical officer

Olivia Ferando

Technical officer

Associated Insurance Consultants

Location
Lebanon - Beirut
Education
High school or equivalent, English Literature
Experience
3 years, 0 Months

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Work Experience

Total years of experience :3 years, 0 Months

Technical officer at Associated Insurance Consultants
  • Lebanon - Beirut
  • June 2015 to May 2018

Underwrite, submit, issue personal lines policies
* Monitor existing policies for compliance with company guidelines.
* Manage underwriting territory and select new business based on analysis of their
profitability.
* Analyze new and renewal business, data, claim history.
* Administer, process and follow on claims submitted by clients.
* Maintain and update company databases.
* Assist CEO with administrative tasks.
* Review information about financial status of customers and status of collection efforts.
* Confer with critical customers to determine reasons for default payments and to reschedule
them accordingly.
* Advise customers on necessary actions and strategies for debt repayment.
* Review Weekly meetings with credit department, highlighting non-responsive customers and
escalation scheme.

Education

High school or equivalent, English Literature
  • at University of Saint Esprit Kaslik
  • January 2013

High school or equivalent, Graphic Design
  • at University of Saint Esprit Kaslik
  • January 2010

High school or equivalent, Litterature
  • at College Central
  • January 2006

Specialties & Skills

Hardwork
Friendly Personality
Company Management
Insurance Claims
ADMINISTRATION
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
FINANCIAL
MEETING FACILITATION
POLICY ANALYSIS

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Beginner