Olivier Aubert

- Creation of the DISTINGO Germany project in collaboration with Temenos & DXC providers
- Defining all customer procedures (ex: onboarding, payment, account closure, etc.)
- Writing test scripts for these procedures and conducting UAT tests
- Establishing KPIs and reporting for the Customer Relations team
- Monitor and handle ACPR complaints/questionnaires
- Maintain the relationship with internal/external teams necessary for operations (Compliance for AML/Fraud/FATCA, Taxation, Treasury, Accounting/Statutory Auditors, etc.)

- Product portfolio management: Long-Term Rental, flexible automotive subscription offers, management of utility vehicle activity, packaged offers for small and medium-sized enterprises’ clients.
- Competitive analysis through benchmarking.

Flexible subscription offer:
- Development of a new automotive subscription offer with Hyundai for professionals (criteria definition, product positioning, pricing, etc.).
- Establishment of a digital marketplace in collaboration with Ridecell, enabling clients to subscribe to the subscription offer online.

Packaged offers for small and medium-sized enterprises’ clients:
- Development of a client discovery questionnaire in Excel for sales representatives to input client profiles and needs, generating automatic recommendations of packaged products based on questionnaire responses.
- Product recommendations are delivered to the client in the form of a report summarizing the client’s fleet diagnostic, needs (e.g., fleet electrification, new mobility solutions, cost-effective solutions, rapid vehicle delivery).

Light Commercial Vehicles Activity
- Creation and monitoring of projects to enhance utility vehicle activity (fleet diagnostic optimization, ancillaries penetration index, competitive pricing improvement).
- Monitoring and analysis of commercial performance.

- Strategic Definition of Commercial Policy: Define and implement commercial policies for Leasing, Financing, and Services.
- Creation and Implementation of Business Action Plan: Develop and execute business action plans for the field sales teams.
- Negotiation and Argumentation: Argue and negotiate with investors and distributors to define the actions of the business plan.
- Relationship Management: Build and maintain strong relationships with distributors, including resolving any issues to ensure smooth operations.
- Client-Facing Role: Act as a client-facing representative at distributors to support sales teams as needed.
- New Product Development: Develop new products from Discovery to Go-to-Market, focused on mobility, flexibility, and customer renewability
- Market Analysis: Conduct studies and analyses of competitors' offers to inform strategic decisions.
Campaign Performance Monitoring: Monitor the performance of marketing campaigns to guide future actions.
- Creation and updating of reports to analyze penetration rates by vehicle range
- Vehicle Configuration and Pricing: Configure and price vehicles in financial tools for new vehicles and annual price increases.
- Marketing Communication Promote leasing offers : SEO/SEA, Paid Advertising, Content, Email, Social Media, POS materials for dealerships
- Management of Two Assistants

- Strategic Definition of Commercial Policy: Define and implement commercial policies for workshops, independent service providers, digital applications (Mercedes me), and accessories.
- Creation and Implementation of Business Action Plan: Develop and execute business action plans for the field sales teams.
- Negotiation and Argumentation: Argue and negotiate with investors and distributors to define the actions of the business plan.
- Relationship Management: Build and maintain strong relationships with distributors, including resolving any issues to ensure smooth operations.
- Client-Facing Role: Act as a client-facing representative at distributors to support sales teams as needed.
- Creation of a Sales Reporting System: Develop a sales reporting system for the field forces.
- Launch and Management of Loyalty Program: Launch and manage the loyalty program “Service Select.”
- Management of Mercedes-Benz Collection & Accessories Activity: Oversee the management of Mercedes-Benz collection and accessories activities.
- Marketing Communication: Develop and implement marketing communication strategies including mailing, emailing, social media, SMS, brochures, digital banners, SEO, and SEA, Paid Advertising

- Marketing analysis of the French market
- Redefinition of the target clientele and product repositioning
- Drafting of a new commercial pitch
- Conduct high volume of outbound calling per day to business prospects in assigned French speaking territory
- Dealing with operations managers, directors and C level business leadership

- Aeronautical market study
- Creation of a database with targeted companies
- Making interactive technical presentations for the field forces
- Management of commercial reporting for the field team

- spare parts and accessories department for Peugeot & Citroën
- Stock definition of electronic components for the next 10 years
- Management of monthly reporting for the purchasing team and for suppliers
- creation of a new database to optimize component management