Sales Manager-Carrier
Globacom Limited
Total years of experience :20 years, 4 Months
• Responsible for designing and execution of sales plan for target segment.
• Maintained and grow revenue from set of existing and new customers.
• Initiates action plans for penetrating new markets.
• Generates leads and maintained credible forecast for accounts pipeline management.
• Submits proposal presentations to customers while ensuring closure of new businesses.
• Took ownership of potential issues by providing improvement recommendations and sustained good relationships with customers to ensure continuous business growth.
PROFESSIONAL SKILLS
• An effective communicator using clear, professional and understandable language.
• Always discreet in handling of sensitive and confidential customer, staff or business data and information.
• Excellent inter-personal skills and experience partnering with stakeholders & non-technical teams.
• Skilled in analyzing explanatory commentaries of actual results against prior periods.
• Possessed technical knowledge of VoIP, LAN, WAN, DSL, APN, MPLS solutions.
• Responsible for qualifying opportunities within strategic accounts in determining best fits of company's products and services to new and existing customers.
• Grew and generate revenues for the organization within named account set by continuous balancing of sales pipelines with prospects at all stages of buying cycle.
• Developed an account plan for all key strategic accounts.
• Transmit key information to stakeholders within the organization using opportunity planning process.
• Engaged in direct sales with customers at all levels of buying cycle.
• Provided useful market intelligence report that’s suitable for new product roll out.
• Nurtured relationships with customers in order to boost new businesses.
• Negotiated contracts and closure with end-users on new product purchased.
PROFESSIONAL SKILLS
• Comfortable with presenting technical information to all levels verbally and in written report.
• Proficient in analyzing functions in resolving customers issues.
• A problem solver, efficient in customer’s retention and query resolutions.
• High level of accuracy and attention to details.
• Ability to work as part of a team.
• Report revenue generated in compliance with company accounting policies as well as Local and International standards.
• Assisted the sales team in realization of revenue collection targets through effective customer relationship management.
• Performed varieties of data analysis and reconciliation activities for revenue reporting functions.
• Executed revised credit limit for corporate customers based on provisions of appropriate policies pertaining to product and services purchased.
• Efficiently execute stated policies regulating collection management for accounts in the business small segment.
• Proactively follow-up on customers and ensure prompt payment of outstanding receivables.
• Participated in the designing and implementation of workable collection plan for Corporate and business small Accounts.
• Assessed customer details at activation and ensuring correct credits are allocated.
PROFESSIONAL SKILLS
• Possessed ability to innovate, create and sustain positive ideas.
• Knowledgeable in interpersonal relationship.
• Versatile with an exceptional face-to- face and written communication skills
• Experienced in revenue reporting, Receivables and Compliance.
• Experienced and knowledgeable on inventory control and documentation.
• Skilled in using Microsoft package, Office, word, excel, power point.
* Developed marketing plan template for Data services -DSL, ADSL and Satellite Data.
* Designed template and channel for products availability and delivery scheduled.
* Evaluates product sales and formulating strategies for new markets and conduct market survey on competitor's strategy to build market momentum and intelligence.
* Provides proof of concepts to PTO's with reference to providing optical fiber lease services and satellite bandwidth allocation to blue chip telecom companies.
Key Achievements:
• Effectively closed sales order value within the financial sector valued at $645, 544 annually in Q2, 2004
Bachelor's of Science, Mathematics