Account Manager
VeriPark
Total years of experience :15 years, 10 Months
Currently responsible for UAE, Bahrain, Oman and Pakistan markets focusing on FSI industry with the following product lines:
- VeriTouch CRM (Microsoft Dynamics 365)
- VeriChannel (omni-channel solution including internet banking, mobile banking, branch-less banking, digital payments
- VeriLoan (Loan Automation)
- VeriBranch (Branch Automation)
Abbrevia is an innovative provider of leading-edge payment test tools with a global customer base spanning four continents. We provide our customers access to best-of-breed products through exclusive alliances with international market leaders.
I am currently looking after Middle East, Asia Pacific, South East Asia and North Africa regions. My core responsibility includes new business development in these regions by adding new direct sales opportunities and building a strong partners network.
HPS is a leading payment software company providing electronic payment solutions for financial institutions, processors and national switches all around the world. Through our all-in-one platform used by more than 350 issuers, acquirers and national switches, we process any card type (credit, debit, prepaid, loyalty, corporate and fuel) via any channel (ATM, POS, internet and mobile) for any kind of merchant.
HPS operates in over 85 countries in the 5 continents and counts among its clients several top 100 financial institutions worldwide.
• New Business Development
• Managing Key Accounts for assigned ME and Asia Pacific region
• Build a database of existing and potential new clients in ME and Asia Pacific region
• Work closely with the clients to provide consultancy based selling
• Top notch grip on existing assigned accounts to keep close eye on the payments cycle, invoicing, AMC, CRs and to address any issue they might have with existing processes.
• Always keen to work closely with the clients to help them improve their business efficiency.
• Direct coordination with the project management team, support team, marketing team and senior management for improving the client experience with HPS.
• Building new sales pipeline while keep a strong business relationship with existing clients.
TPS is a leading technology provider of EFT switch and electronic payment and cards solutions and services. With more than a decade of focused domain expertise, TPS empowers the self-service & financial delivery infrastructure of over 130 banks and telcos in 32 countries across South Asia, Asia Pacific, Middle East/Gulf, Europe and Africa. At TPS my JD includes:
• Providing E-banking solutions to the banks including mobile banking, Internet banking, branchless banking, ATM/POS Switch etc.
• Majorly covering Asia Pacific Region, Middle East region and Pakistan.
• Regularly meeting C-level executives for relationship building and closing the deals
• Keep a close eye on each of my strategic accounts and act proactively on issues/problems raised by the client
• Direct coordination with Project Management, Professional Services and Development teams for presales activities
Following are some of the solutions and technologies that we work on to drive sales:
• Switching and Middleware technologies IRIS, Phoenix
• ATM controllers
• Symantec High Availability and Disaster Recovery Solutions
• ATM Network Monitoring solutions (InSight)
• Internet Banking Solutions - PRISM (Retail and Corporate)
• EMV Chip Cards Production System (Sentinel)
• Card Production and Management System (ACCeSS)
• Remittance Processing System
• Utility Bill Payment System
• ORACLE and Symantec Solutions that compliment TPS Products and Technologies
Salesforce.com
• Have more than 4 years extensive experience of using salesforce.com
• Proposed and implement Salesforce.com CRM solution to manage the customer base and Sales Cycles at TPS
• Took the responsibility of Data migration from scratch and successfully migrated Accounts, Contacts, Leads and Opportunities in Salesforce.
• Created various templates, fields, objects and layouts as per the organization’s need
• Integrated Outlook to Salesforce
• Worked to various configurations such as custom fields, basic validation rules, hierarchy creation, role based data sharing, profile creation, custom objects, forecasting rules, quota management etc.
• Created Dashboards as per the Chief Marketing Officer’s request and various reports based on daily sales operations
• Worked on Apex Data loader and excel connector to import opportunities
Etilize Provides Standardized Product Data Feeds for More Than 7 Million Products Worldwide. Etilize supply product data to more resellers, distributors, manufacturers and website portals than any other provider of Information Technology, Consumer Electronics and Office Products content in the world today. It offers product data, product images, marketing text, product specifications, merchandizing information, rich content and more in various product data catalogs available around the world. At Etilize my JD includes:
• Provide solutions and project management consultation to the customers.
• Using project management as a key tool to solve customer’s problems.
• Assigning projects to the team, getting ETAs on each project and maintain communication with USA, Canada and Europe based customers constantly.
• Arranging meeting and conferences with the customers when needed.
• Direct coordination with the North American sales team.
• Direct coordination with the global integration and software teams.
• Hands on experience on MySQL to provide quick resolutions to the customers.
• Knowledge of SOAP and REST requests.
• Responsible for creating weekly Doppler file, that provides insight into different operational areas.
• Complete product knowledge of network devices from various vendors such as Cisco, Avaya/Nortel, and Juniper etc.
• Experience of handling 60 customers at a time.
• Worked as a TSE (Technical Support Engineer) in Mobilink Infinity BBU (Broadband Business Unit).
• Worked on the Wi-Max technology.
• Learned how to trouble shoot various Wi-Max routers including Zyxel (Model No. MAX-210HWZ), Motorola (Model No. CPEi35300) and Siemens (Model No. Gigaset SX682 Wi-Max).
• Learned to trouble shoot Network related problems on various operating systems including Windows XP, Windows Vista, MAC OS, etc.
• Learned how to trouble shoot Wi-Fi networks completely including secure and unsecured networks.
• Learned how to activate the VoIP services by remotely accessing the devices.
• Learned about the Switches, Routers, Access Points, Load Balancers and Bridges.
• Get familiar with a proper business environment and business protocols.
• Learned about various vendors and their products.
• Mostly worked on Network domain, including wired and wireless network products.
• Able to complete given tasks and assignments with full collaboration with team members and the team lead, before time.
• Learned about the switches.
• Daily routine jobs.
• SS7 protocols.
• Making BTS sites UP and Down.
• Technologies \{ZTE and Lucent Switches\}
• I was member and active participant in various professional societies at NU-FAST in diverse capacities. The activities range from organizing and managing several events on local and national levels. • PROCOM.NET 2008 (9th All Pakistan Programming, Engineering & Business Competition • Acted as Marketing Head of 9th Procom.Net 2 day event held at NU-FAST IN 2008. Over 450 students participated in the competitions. ARY was the media partner. Microsoft and Siemens were major Sponsors.