Network Engineer
Wipro
Total years of experience :12 years, 2 Months
• configure and deliver network integration solution.
• Troubleshoot complex network issues at L2/L3 level.
• Provide day to day support for the network requirements, changes and
service requests.
• Understand and deliver detailed customer requirements.
• In-depth knowledge and understanding of all major vendor’s products
especially Juniper, infoblox, aruba, HP.
• Maintaining the network's integrity at all times.
• Troubleshooting and repairing network issues, as well as developing, applying
and enforcing best practices and policies.
• Monitoring and performing routine tests on an assigned system and reporting
results.
• Identifying opportunities for continuous improvements.
• Working with 3rd party hardware to ensure delivery expectations are met and
issues escalated accordingly.
• Providing Technical support to multiple services and other team member.
• Complete varied complex/non-standard tasks and may coordinate/oversee
work of others.
• Provide resolution to project or customer issues, following proper escalation
procedures, in a timely fashion.
• Create project documentations and procedures.
Establishing networking environment by designing system configuration,
directing system installation, defining and documenting.
• Design, troubleshoot, administrate and maintain L2/L3 enterprise networks.
• The design and implementation of new solutions and improving resilience of
the current environment.
• Implementation of Routing protocols Static, Default and Dynamic Routing protocols
• Perform network maintenance and system upgrades including service packs,
patches, hot fixes and security configurations
• Configuration of routing and switching equipment.
• Remote support of on-site engineers and end users/customers during
installation.
• Daily and health check for all nodes.
• Remote troubleshooting and fault finding
Support and maintain of all PS&CS domain nodes (IP connectivity to
MPBN).
• PS & MPBN Nodes health check including site switches, routers, SGSN,
GGSN, SAPC and Firewalls.
• MPBN switches and routers CLI troubleshooting.
• Preventive, corrective maintenance & 1st line intervention of PS & MPBN
network.
• Planned Maintenance (Health Checks, MPBN link Utilization).
• Using of PS monitoring tools including PRTG, MRTG.
• ISP connectivity and link Utilization (Canar & Sudatel).
• Performance Analysis & Investigation of GPRS nodes.
Support maintain and Monitoring all MTN network
• Vendors: Ericsson, Huawei, ZTE, Alcatel.
• Troubleshooting: analyses problems, performs troubleshooting.
• Maintenance: performs maintenance to the problems.
• Escalation: Escalates power failures, transmission links problems and faulty
devices or hardware detected after troubleshooting/ diagnosing to the field
support engineers.
• Notifications management: Sends regular reports and notifications on daily
basis about the current status of the network and updates.
• New Sites Integration: downloading software for new sites and testing the
telecommunication equipment’s in the site in non-normal working hours.
• Devising and Implementing preventive techniques.
PROFESSIONAL TRAININGS
SEP 2011 A SUDATEL TELECOM GROUP COMPANY
TARASUL TELECOM, Khartoum, Sudan
I trained theoretical and practical in :
• Microwave Communications
• Radar Communications
• SDH/DWDM
• Principles of Digital Switching
• Principles of signalling and protocols
CT 2011 CANAR TELECOM, Khartoum, Sudan
I completed a training at Technology Department (IP&IS Department )
KNOWLEDGES
• Design, troubleshoot, administrate and maintain L2/L3 enterprise networks
• Comprehensive understanding of major data networking technologies and concepts
• In-depth knowledge and understanding of all major networking vendor’s products especially
Cairo University, Faculty of Engineering High Technology Center (HTC), Cairo, Egypt http://htc.cu.edu.eg/ I Completed a course in : - Global System for Mobile Communication (GSM) - Code Division Multiple Access (CDMA) - Universal Mobile Telecommunications System (UMTS) - Introduction to Long Term Evolution (LTE).
