Maintenance and Technical supervisor
security system company SSC
Total des années d'expérience :16 years, 0 Mois
Organizing maintenance staff work schedules.
• Follow up with maintenance staff on day-to-day operations.
• Ensures the maintenance and repairing work is completed correctly and in a timely manner.
• Provide technical assistance for the maintenance staff on the sites.
• Provide maintenance plans and systems development for maintenance staff and customers.
• Coordinate with a technical team on systems installation for existing maintenance projects.
• Use Service Requests from the service call center to establish maintenance staff schedule
priorities.
• Making sure the maintenance project running within budget.
• Provide training for new maintenance staff joining.
• Prepare weekly, monthly, and maintenance project visit reports · Increased customer
satisfaction by resolving issues.
• Reduced customer complaints due to quick response time to maintenance requests.
• Improved overall maintenance efficiency
ELV systems installation plans using detailed low voltage drawings.
• Preparing project time schedule and budgets.
• Work with project manager, and electrical engineer, to make sure installation process is under
the time schedule.
• ELV Systems configuration, testing, commissioning troubleshooting.
• Submitting project handing over details.
• Low voltage systems site survey
• Support sales team for technical information.
• systems maintenance
Coordinated presentations for customers and project members to detail project scope, progress,
and results.
• Supervised multiple projects from project start through delivery by prioritizing needs and
delegating assignments.
• Prepared meeting agendas and minutes for distribution and record keeping.
• Coordinate with team members system equipment, equipment site delivery, and installation.
Degree: Bachelors Degree Major: Computer information system (CIS) Graduation year: 2008 GPA: 71/100 (Good) University name: ZARQA PRIVATE UNIVERSITY Country: JORDAN
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