عمر عكوان

Achieve the agreed individual sales targets ensure compliance with the bank’s policies and procedures
 To build and maintain effective business relationship with customers
 Promote bank retail products and services to potential customers by making proactive sales efforts and capitalizing on cross selling opportunities in order to achieve the sales targets.
 To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes
 To ensure the submitted customer applications and documentations are complete and error free
 To follow up for Document discrepancies which have been approved as Deferrals
 Minimize errors and act upon them for correction and re-submission if any.
 To provide Sales MIS to Team Leader on regular basis
 To provide ongoing customer / market feedback to Team Leader to improve business

 Financial Department.
- Implement financial policies and procedures
- Prepare and reconcile bank statements
- Processes supplier invoice
- Maintain the purchase order system
- Ensure data is entered into the system
- Issue cheques for all accounts due
 Administration Department.
- Administer employment agreements
- Maintain the leave management system
- Review remittances
- Supervise completion of the payroll
- Review payroll reports
- Manage the filing, storage and security of documents
- Respond to inquiries
- Supervise customer services and respond to customer inquiries
- Assist with preparation of Bylaws
- Administer contracts
 Logistic Department .
- manage all logistics operation including all logistics assets in order to ensure timely and cost-effective delivery.
 Store management .
- auditing on all stores
 Collection Department.
- answer customer questions regarding problems with their accounts
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Locate and monitor overdue accounts.
- Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
- Receive payments and post amounts paid to customer accounts.

Teller Supervisor 2009 -2014
• SIF Teller BBSF.
• Job description:
 Responsible of receiving insurance cars money value and entering the transactions on the system
 My job position is centered on the financial transactions.
 Depositing the money amount in Syrian Insurance Federation account on the bank
 Classify insurance transactions.
 Make reports which need comparison with insurance company.
 Verify all transactions with insurance company to confirm that is correct.
• Teller + Main teller
• Job description:
 Receive checks and cash for deposit verifies amounts, examines checks for endorsement
 Withdraw money after verification of all official documents
 Enter all transaction into the system bank
 Exchange of currencies and money transfer
 Check remittance taking into consideration proper endorsement and cheque data and signature
 Fight money laundering
 Sell and promote bank services and products
 Present best BBSF image at all times
 Ensure best quality of service
 cash management in terms of internal & external movement
 ATM replenishment

MARKETING& SALES Specialist 2007-2009
• Managing a number of high profile and valuable client and accounts
• Ensuring that clients are maintaining their monthly payments.
• Registering potential buyers and their requirements.
• Liaising with vendors and buyers.
• Selling a range of products and services, to both new and existing clients.
• Closing sales and making plans to gain repeat business.
• Performing administrative duties.
• Using Word & Excel to write reports and create invoices.

TRAINING ATTENDED
• Customer Service Course - Ways Consulting SARL
• Negotiation Skills Course- Syrian Enterprise & Business Center
• NLP Training Course - Al-Mustaqbal Training Center
• Marketing & Communication Skills - TMS