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عمر الغامدي, Applications Support Team Leader

عمر الغامدي

Applications Support Team Leader ·BSF

Saudi Arabia

Bachelor's degree, Computer Information Systems

Work experience

Total years of experience: 7 years, 1 months

Applications Support Team Leader

June 2024 - Present

BSF

Riyadh, Saudi Arabia

June 2024 - Present

• Led a team of developers and analysts to manage digital platforms, ensuring project timelines and budgets were met.
• Provided technical guidance and implemented automation initiatives to enhance application efficiency and user experience.
• Conducted daily health checks of E-channels applications, collaborated with various departments, and prepared disaster recovery plans.
Company industry:
Banking
Job role:
Information Technology

Applications Support Specialist

August 2022 - Present

BSF

Riyadh, Saudi Arabia

August 2022 - Present

Company industry:
Banking
Job role:
Information Technology

ITHD Administrator

July 2021 - July 2022

NUI

Khobar, Saudi Arabia

July 2021 - July 2022

.
Company industry:
Construction & Building
Job role:
Information Technology

IT Help Desk

April 2021 - June 2021

Teleperformance

Khobar, Saudi Arabia

April 2021 - June 2021

Under tamheer program
Company industry:
IT Services
Job role:
Information Technology

COOP Training Data analyst

May 2019 - August 2019

Saudi Basic Industries Corporation - Sabic

Jubail, Saudi Arabia

May 2019 - August 2019

Data Analyst for all the employees who registered in the curriculums (Date like age, departments, gender, etc..)
by using Microsoft Excel (Pivot chart) and PowerPoint.
• Prepare daily/weekly/monthly reports to my manager related to the curriculums and the employees.
Company industry:
Petrochemicals & Refined Petroleum Products Manufacture
Job role:
Training and Development

administrative assistant

October 2017 - April 2019

CTS

Dammam, Saudi Arabia

October 2017 - April 2019

Company industry:
Hardware & Building Materials
Job role:
Management

Education

Imam Abdulrahman Bin Faisal University

May 2020

May 2020

Bachelor's degree, Computer Information Systems

Saudi Arabia

GPA (rating): Good

GPA (rating): Good

My major is a field that blends computer science with business and management principles. It focuses on the practical application of technology in managing and processing information to support business operations and decision-making. typically covers subjects such as programming, systems analysis, networking, database management, information security, and business management. It prepares graduates for careers such as systems analysts, IT managers, network administrators, database administrators, and software developers.
View attachment

Skills

Data Administration
Expert
Data Administration
Expert
Applications Support
Expert
Applications Support
Expert
Production Support
Expert
Production Support
Expert
Information Systems Development
Expert
Information Systems Development
Expert
Information Technology
Expert
Information Technology
Expert
Linux
Intermediate
Linux
Intermediate
Remedy System
Expert
Remedy System
Expert
C++
Intermediate
C++
Intermediate
CSS
Intermediate
CSS
Intermediate
HTML
Intermediate
HTML
Intermediate
PHP
Intermediate
PHP
Intermediate
JavaScript
Intermediate
JavaScript
Intermediate
Java
Intermediate
Java
Intermediate
Tableau
Intermediate
Tableau
Intermediate
MySQL Database
Expert
MySQL Database
Expert
Packet Racer
Intermediate
Packet Racer
Intermediate
Power BI
Intermediate
Power BI
Intermediate
Active Directory
Intermediate
Active Directory
Intermediate
ManageEngine Service Desk
Expert
ManageEngine Service Desk
Expert
M-File System
Beginner
M-File System
Beginner
VMWare
Beginner
VMWare
Beginner
Wireshark System
Intermediate
Wireshark System
Intermediate
ORACLE DB
Expert
ORACLE DB
Expert
Project Management
Expert
Project Management
Expert
Accounting
Expert
Accounting
Expert
Graphic Design
Expert
Graphic Design
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English

Expert

Training and Certifications

Certifications
Certified Information Systems Auditor
May 2024
Digital Project Management
Jul 2023
Security+
Apr 2022
Saudi Council of Engineers
Oct 2021 - Oct 2024
ITIL® v4 Foundation Certificate in IT Service Management
Mar 2020
Training
Introduction To Cybersecurity
CISCO
Mar 2021
Information Crimes
معهد الادارة العامة
IT in the Workplace - How to present Data
Doroob
Introduction into Project Management Professional
Doroob
Data Analysis
Doroob
Certified Network Security Specialist
International CyperSecurity Institute
CCNA
Udemy

Hobbies and interests

Oracle
CBS Core Banking System
Applications support
cybersecurity
MySQL Database
IT Support
System Analyst
Data Analyst