HR Operations Manager
Cigalah Group
Total years of experience :17 years, 6 Months
Develop and administer all human resource initiatives and provide HR support to all departments and responsible for the office and operations management of the organization. By developing and implementing various systems and maintaining positive relationships with vendors, clients, and internal staff
implement and administer all company benefit plans and Maintain all personnel policies and procedures and provide guidance and interpretation to staff
Follow up MenaITech H.R. software operation process and visit clients on regular basis to ensure their full understanding and satisfaction.
- Train customers and business partners on Menaitech software and provide the required consultation and any software related service including technical support by responding to clients’ inquires regarding errors, problem, configuring, installation or questions with the implementation and Data Migration Process.
- Prepare and develop the work plan procedures including all steps required for clients implementation process such as installation, training and follow up of Menaitech software.
- Define all system installation requirements including the needed data, the logical processes, the required hardware, the operating environment and any interfaces with other systems.
- Plans and conducts new employee orientation to foster positive attitude toward company goals.
- Maintain all personal files and carry out monthly cross check.
- Handle the HR department including massive recruitment, and training.
- Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
- Coordinates management training in interviewing, hiring, terminations, promotions, performance review.
- Administers benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance.
- Conducts wage surveys within labor market to determine competitive wage rate.
- Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
- Prepares reports and recommends procedures to reduce absenteeism and turnover.
- Represents organization at personnel-related hearings and investigations
- Perform presentation for the clients and do the needed demonstration on MenaITech H.R. software
- Follow up MenaITech H.R. software operation process and visit clients on regular basis to ensure their full understanding and satisfaction.
- Train customers and business partners on Menaitech software and provide the required consultation and any software related service including technical support by responding to clients’ inquires regarding errors, problem, configuring, installation or questions with the implementation and Data Migration Process.
- Prepare and develop the work plan procedures including all steps required for clients implementation process such as installation, training and follow up of Menaitech software.
Implement the HR system at the clients side