Omar Alhosani, Senior Administration officer

Omar Alhosani

Senior Administration officer

Emirates global aluminum

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, public relations and advertising
Experience
15 years, 10 Months

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Work Experience

Total years of experience :15 years, 10 Months

Senior Administration officer at Emirates global aluminum
  • United Arab Emirates - Abu Dhabi
  • My current job since November 2013

Mange and coordinates with both manager and teams in terms of meetings, workshops and all other
Administrative related tasks.

• Maintain and update the weekly / monthly reports to the management. Other reports include inspection report incident, and paper consumption report.

• Preparation and transmission of presentations, and company bulletins.

• Mange all types of administration works related to finance including: service entry, payment claims invoices

• Format, standardize/revise & upload implemented procedures, policies, forms, etc. on the Intranet/SharePoint and maintain constant monitoring of the quality assurance site through close coordination with the IT dept.

• Coordinates with Supply Chain regards PRs., PO’s and contract renewal and follow up.

Retail Banking Executive at Emirates Islamic Bank
  • United Arab Emirates - Dubai
  • August 2008 to November 2013

•Sales Objectives: Create and exploit opportunities to promote and sell a portfolio of achieve the assigned sales objectives / standards.

•Customer Problem Resolution: Address customer problems and complaints to achieve satisfactory resolutions, referring issues beyond the role limit to appropriate points of reference.

•Approvals / Recommendations: Approve or recommend, to set levels, customer Applications for product / service to meet their needs.

•Security: Maintain strict control of confidential document / secured negotiable items to prevent loss or misuse.

Branch Sales and Service Manager (Acting) at Emirates Islamic Bank
  • United Arab Emirates - Dubai
  • March 2013 to June 2013

Customer Service received the problems, issues and solved it (care of customer & quality of service)
Staff managing and control
Assistant Branch Manager

Education

Bachelor's degree, public relations and advertising
  • at University of Al Jazeera
  • January 2015

Bachelor of public relations and advertising

Specialties & Skills

Communications
Customer Events
Customer Focus
Customer Service
Microsoft Office 2003 and 2007
English Keyboarding
Microsoft Outlook
Reports and documentation preparation for various audiences (meetings, events etc)

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Communication at work (Training)
Training Institute:
Global training Center ENBD
Duration:
8 hours
Financing Course (Training)
Training Institute:
Global training Center ENBD
Duration:
16 hours
Delivering Excellent Customer Service (Training)
Training Institute:
Global training Center ENBD
Duration:
16 hours
NEBOSH Award in Health and Safety at work (Certificate)
Date Attended:
June 2014
Valid Until:
June 2014
Banking Operations. (Training)
Training Institute:
Global training Center ENBD
Duration:
16 hours
Global English Course (Training)
Training Institute:
Global training Center ENBD
Duration:
80 hours