Omar Alhurr

Technical Support Trainee at Al-Manaseer Group

• Jordan
• March 2019 to July 2019

Identifying hardware and software solutions
Troubleshooting technical issues.
• Diagnosing and repairing faults.
Resolving network issues
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their
problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a
problem.
Following up with clients to ensure the problem is resolved.
Testing and evaluating new technologies.
Sales
Manaseer logistics

• January 2019 to May 2019

• Jordan
• January 2002 to January 2012

Help organizations plan, implement, and execute the movement and
storage of products, materials, and services throughout the supply
chain
SKILLS
HTML JavaScript First line network support
Establishing new network from scratch
Computers maintenance & software support
PERSONAL PROJECTS
Online appointment booking clinic