Senior Digital care
Orange - Jordan
Total des années d'expérience :8 years, 11 Mois
Digital Care Operations: ( Daily Digital Care operations follow-up, Q, agents)
WFM (Monitor and produce a weekly schedule based on the daily forecast with the TL ),
Sharing daily, weekly, and monthly reports related to jood care process, SLA, Handled cases, and sides
to be improved.
English language and literature