Debit Collection Representative
Zain KSA
Total years of experience :18 years, 6 Months
- Assisting customers to enjoy Zain services.
- Answering customer’s queries.
- Finding solutions to daily work challenges.
- Dealing with customer’s credit &Providing a great customer service experience.
- Introducing to the customer banking products.
- Dealing with customer accounts.
- Processing customer’s application (Visa & accounts).
- Coordinate between the bank branch and the Head Office.
- Informing customers about their Visa cards.
- Sending credit cards to other branches in the Kingdom.
-Writing memos, letters
-Processing Filing.
-Checking the daily mail from DHL/Saudi post.
-Dealing with external customers, business partners & government applications.
-Writing memos and letters.
- Phone operator.
- Event Management.
- Making booking confirmation to the hotel guests inside and outside Saudi Arabia via Email & Faxes.
- Greeting guests & processing their check in & out.
•Major : Computer Science Networking •Microsoft certificates: 1- 2151Microsoft Windows2000 Network Operating System Essentials. 2- 2152 Implementing Microsoft Windows2000 Professional and server.