Billing clerk
AXA Life Insurance
Total years of experience :9 years, 2 Months
1)Revising premiums for life insurance policies.
2) Contacting delinquent customers and providing suitable solutions
3) Providing financial advisors at branches with sales deductions through credit cards
4) Providing policy statuses for bank clients throughout the country
5) Preforming analysis of monthly targets
6) Provide quality service to customers through bank branches or head office visitors
1)Answering inquiries by clarifying desired information; researching, locating, and providing information.
2)Resolving problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
3)Fulfilling requests by clarifying desired information; completing transactions; forwarding requests.
4)Selling additional services by recognizing opportunities to up-sell accounts; explaining new features.
5)Maintaining call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
1) Contacting clients and setting up meetings, either within an office environment or in clients' homes or business premises;
2) Conducting in-depth reviews of clients' financial circumstances, current provision and future aims
3) Analyzing information and preparing plans best suited to individual clients' requirements;
4) Completing risk analyses;
5) Researching the marketplace and providing clients with information on new and existing products and services;
6) Designing financial strategies;
7) Assisting clients to make informed decisions;
8) Reviewing and responding to clients changing needs and financial circumstances;
9) Promoting and selling financial products to meet given or negotiated sales targets;
10) contacting clients with news of new financial products or changes to legislation that may affect their savings and investments;
*1\} Selling Mobile Phones.
*2\} Selling Cellphone accessories.
*3\}Customer service.
*4\} Selling VPN Lines.