IT Business Analyst
Alinma Tokio Marine
Total years of experience :5 years, 4 Months
400 hours of training covering User research methods, design
thinking and design management.
Designed 5 projects (mobile apps, webpages) using UX/UI tools:
Wireframing, Creating Personas, User Journey mapping and
Usability testing
• Ensure to provide the client an accurate information upon SAED Products.
• Follow the approved sales process and rules. Maintain their relationship with the customer during the contract period and apply the loyalty program.
• Accept and follow up assignment with open, cooperative, positive and team oriented attitude to play as a role model and demonstrate SAED values, and ensure good team work and team spirit.
• Prepare a weekly and monthly report regarding the branch Sales.
Checking daily ticket sales, wich come as paper files from the ticket offices, to register notes in the system of illegal ticket.
MIS