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omar elmasri, House Manager ( Personal Butler & Assistant

omar elmasri

House Manager ( Personal Butler & Assistant·Private Villa

Saudi Arabia

Bachelor's degree, bachelor of hospitality and administration

Work experience

Total years of experience: 9 years, 1 months

House Manager ( Personal Butler & Assistant

January 2017 - January 2026

Private Villa

Jeddah, Saudi Arabia

January 2017 - January 2026

• Organizing and preparing Clothes for travel and handling Luxury clothes woth
care
• Completing Tasks ( Travel Arrangements) and special requests with complete
confidentiality.
• Caring for household pets: feeding - health visits .
• Maintaining the accommodation in excellent condition and ready to receive
guests.
• Full operational management of a private high-end villa.
• Supervising and coordinating a team of staff including security guards, drivers,
maids, and chefs.
• Handling all villa logistics including maintenance, repairs, purchasing, and
cleanliness.
• Coordinating with external service providers (security, landscaping, laundry,
HVAC, etc.).
• Managing household inventory and controlling expenses.
• Escorting family members as needed with full attention to privacy and safety.
• Organizing private events, guest reception, and special occasions.
• Ensuring a luxurious and safe environment tailored to the needs of the family.
• Maintaining daily reports and communication with the principal on all villa matters.
• Handling urgent issues calmly and efficiently.
• Ensuring absolute discretion and professionalism in all duties.
• Coordinated with interior designers and renovation contractors to oversee villa
upgrades and ensure
timely project delivery.
• Developed comprehensive checklists and SOPs for villa operations, including
security protocols,
emergency procedures, and housekeeping standards.
• Managed luxury vehicle fleet (chauffeurs, maintenance scheduling, registration
renewals).
• Organized private events and high-profile gatherings within the villa, ensuring
impeccable hospitality
and VIP service.
• Supervised installation and maintenance of advanced smart-home systems
(lighting, surveillance,
climate control).
• Built and maintained trusted relationships with elite service vendors: chefs,
florists, personal trainers,
stylists, and security consultants.
• Handled confidential documentation, bill payments, and liaised with lawyers and
accountants on
behalf of the family.
• Trained new domestic staff and implemented performance evaluation systems to
maintain high
service standards.
• Managed villa security systems and coordinated 24/24 surveillance and guard
rotations.
• Maintained detailed logs of daily operations, vendor invoices, maintenance
records, and staff
schedules.
• Attentive daily personal service to the principal .

Company industry:
Hospitality & Accomodation

Education

Lebanese International University

January 2016

January 2016

Bachelor's degree, bachelor of hospitality and administration

Lebanon

Skills

Guest reception and VIP protocol
Expert
Guest reception and VIP protocol
Expert
Discretion and high confidentially
Expert
Discretion and high confidentially
Expert
Private villa and household management
Expert
Private villa and household management
Expert
Long-term resident
Expert
Long-term resident
Expert
Ability to Work Under Pressure Tim
Expert
Ability to Work Under Pressure Tim
Expert
Expert in planning and organizing travel - appointments - and events
Expert
Expert in planning and organizing travel - appointments - and events
Expert
Ability to adapt quickly to dynamic and high pressure enviroments
Expert
Ability to adapt quickly to dynamic and high pressure enviroments
Expert
Team leadship and scheduling
Expert
Team leadship and scheduling
Expert
Service first attitude and excellent judgment
Expert
Service first attitude and excellent judgment
Expert
Refined professional conducting
Expert
Refined professional conducting
Expert

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Certifications
Driving Licence