Operations Director
MYBOS
مجموع سنوات الخبرة :26 years, 5 أشهر
- Regional operations director for MYBOS Facilities Management Software.
- Provide technical support to clients.
- Provide training to clients and their building/facilities managers.
- Attend and setup trade shows in UAE.
- Managing 2 new award winning mixed residential/commercial sites in Little Bay.
- Onsite building management from 8am - 1pm Monday to Friday. Mobile management 1pm - 4pm.
- Worked closely with developer (Stockland), strata manager and executive committee. Carried out new building hand-over and inspection.
- Managed cleaners, contractors, defects, plant & equipment warranty service, and tendered new service agreements.
- Attend after hour executive committee meeting and call-outs
- Managing brand new 400+ apartment complex.
- Supervision of staff, residents and maintenance contractors.
- Managed defects, plant & equipment warranty service, and tendered new service agreements.
- Attend after hour executive committee meeting and call-outs.
- Manage group operations for a portfolio of 20 medium and large residential strata schemes and community associations across multiple strata plans including retail and commercial offices.
- Manage 15 staff consisting of Building Managers, Facilities Managers, Trainee Managers, Caretakers, Concierge, Cleaners & Security.
- Submit group operation management reports for Managing Director, General Manager and Financial Controller.
- Assist in the interview and recruitment process for caretakers, building & site managers, trainees and concierge personnel. Conduct employee performance reviews and appraisals or terminations.
- Coordinate 24 hour emergency response procedures, OH&S policies, injury, malicious damage, loss prevention / control and employee safety standards.
- Ensure the safety of residents, clients and contractors by verification of testing, scheduled and reactive maintenance of lighting, fire alarm, hot water and generator back-up systems;
- Enforce OH&S regulatory compliance.
- Regular review of service providers and vendors to achieve savings in operational expenditure and head office costs.
- Attend regular executive committee, special and annual general meetings. Ensure completion / submission of building & site management reports for these meetings.
- Building Management & Caretaking service of 7 residential sites including; gymnasiums, pools, plant equipment and building assets in accordance with management agreement.
- Cleaning and maintaining all common areas, maintaining gardens, car park, ramps and perimeter of building
- Logging calls from tenants and contractor, general handy work. Supervision of staff and contractors onsite on a day to day basis.
Sites Managed & Maintained:
Kogarah Town Square; Kogarah. Staff supervised: 3
The Hudson Apartments; Alexandria. Staff supervised: 2
Eversleigh Estate; Petersham. Staff supervised: 1
Spectrum Apartments; Alexandria. Staff supervised: 1
Forest Ridge Apartments; Hurstville. Staff supervised: 1
Techincal support specialist and repair engineer.
Providing phone and onsite support of thermal printers and identification systems.
Repairing and upgrading thermal label printers, barcode equipment and IT equipment.
- Assisted the Director in designing, repairing and installing Mifare® Smart Card Technology, Contactless Smart Cards, Biometric Systems and Security Systems.
- Attended to product launches, training and assessment centres to gain knowledge on new equipment and technology.
- Training clients on products & software. Providing technical phone and on-site support, setup and repairs.
Large projects worked on:
CSIRO (Face recognition systems),
Carlton United Brewery (Proximity access control),
Australian Navy Services (Smart card vending machines).