Senior Executive Officer
Mejwel Group Investment Holding Co.
Total years of experience :14 years, 9 Months
• As an SEO, overseeing Human Resources and Administration and Operations for the organization in Kuwait and International subsidiaries, I collaborated closely with HR Leadership Teams and key stakeholders to develop and implement robust processes, practices, and systems. My focus is on fostering high-quality HR business partnerships, providing strategic staff consulting, and ensuring the seamless execution of HR service delivery.
• In this role, I played a pivotal part in cultivating a culture of accountability, business readiness, customer-centricity, and continuous process improvement within the HR function. By aligning with the HR vision and plan of record, I offer strategic support and direction to assigned country client groups and HR teams.
• Leading a dedicated HR team for the International Subsidiaries, I oversaw all aspects of people management including selection, goal setting, performance management, career development, and talent quality management for HR managers and advisors. Through effective leadership and management practices, I ensure the team operates cohesively to deliver optimal results.
• Collaboration is key, and I actively engaged with peers across countries and areas, working closely with the HR Leadership team to present a unified front to clients. Together, we architect, engineer, and support common HR processes and procedures, aligning with a maturing HR Business Partner, and Shared Services.
• Furthermore, I ensure close alignment between HR practices and Business Units' needs. Operating within demanding operational contexts, I adeptly handle transactional HR aspects such as resourcing, performance management, and rewards across diverse functions and job types.
• My role extends beyond traditional HR functions to include leading and inspiring the HR team to elevate standards and drive collective HR excellence within the organization. By forging strong partnerships with business units and functional shared services teams, I gain valuable insights into broader business concerns, garnering support for key HR initiatives and fostering organizational success.
• As the Supervisor for Human Resources and Administration, I have orchestrated the efficient performance of the HR team, meticulously aligning their efforts with directives from the HR Director and Management. Gaining my extensive experience with the US Department of Defense (DOD) projects and defense caliber, I have conducted rigorous interviews and recruitment processes, handpicked top talent, and ensured a seamlessly integrated team dynamic.
• Beyond talent acquisition, my proactive approach extends to identifying and addressing critical employee requirements within our defense projects. From performance issues to training needs and career growth opportunities, I have provided unwavering guidance and support to nurture the professional development of our team members, instilling a culture of continuous improvement that resonates with the demands of DOD projects.
• My role transcends conventional HR functions, delving into the intricate realm of employee relations practices and organizational policies tailored specifically for defense projects. Armed with a comprehensive understanding of the defense landscape, I have adeptly counseled and advised employees and site supervisors, ensuring strict adherence to established procedures and protocols.
• In navigating the service-oriented milieu of defense projects, I have provided unwavering on-site support to clients, leveraging my technical acumen to optimize operational efficiency. Through meticulous strategic analysis, I have identified and implemented measures to enhance revenue streams, curtail expenses, and streamline processes, bolstering the overarching success of our defense initiatives.
• The management of daily, weekly, and monthly production activities within the realm of defense projects demands a meticulous eye for detail and a steadfast commitment to excellence. In this capacity, I have orchestrated seamless operations while adeptly navigating the intricate intricacies of departmental workflow, ensuring minimal disruption to our mission-critical endeavors.
• Communication serves as the cornerstone of our operations, and I have spearheaded daily operational meetings to foster clarity on work instructions, workflow activities, and safety protocols within the context of defense projects. By infusing positive reinforcement and targeted coaching, I have cultivated a culture of accountability and excellence, driving unparalleled performance standards within our defense-oriented team.
• As a Sales Forecast and Market Research Analyst, I have played a pivotal role in evaluating sales forecast data sourced from various channels, including sales representatives, districts, and regions. Leveraging my analytical prowess, I have meticulously scrutinized this data, providing insightful recommendations and comments to drive informed decision-making within the Customer Development Operations (C.D.O.) team and facilitate strategic business planning and product development initiatives.
• In my capacity as a dedicated analyst, I have maintained a proactive approach to sales database management, ensuring the addition and maintenance of new data as it becomes available. Actively engaging with regional and national sales meetings, I have contributed valuable insights and actively participated in discussions aimed at optimizing sales strategies and achieving organizational objectives.
• One of my key responsibilities has been to advise the C.D.O. manager on product strategies, offering recommendations on product selection, design, distribution, and promotion. By closely monitoring market trends, campaign responses, and consumer behaviors, I have provided valuable guidance on product positioning and market segmentation strategies to maximize sales performance and enhance market penetration.
• In addition to forecasting and strategic advisory roles, I have conducted comprehensive market research, drafting and administering questionnaires, surveys, and polls to gather data on customer demographics, interests, and preferences. Through rigorous data analysis, I have identified opportunities to capitalize on market dynamics and stay ahead of competitors by monitoring pricing strategies, sales trends, and distribution methodologies.
• My role extends beyond data compilation to include the synthesis of complex findings into actionable insights. I have adeptly summarized research findings, presenting them in visually compelling formats accompanied by detailed written explanations to facilitate understanding and drive decision-making processes within the organization.
• As a versatile professional, I have willingly undertaken miscellaneous duties as assigned, demonstrating my commitment to supporting the overall objectives of the sales and marketing function. Through my dedication and analytical acumen, I have consistently contributed to driving organizational success and achieving sales targets in dynamic market environments.
• As a Coordinator in Human Resources and Administration, I have played a central role in ensuring the smooth operation of HR processes and administrative functions. Drawing from my hands-on experience, I have administered enrollments, changes, and terminations with precision, meticulously processing required documents through payroll to maintain accurate records and manage day-to-day employee issues effectively.
• Collaborating closely with the HR Manager, I have provided invaluable support throughout the recruitment and interview process, leveraging HRMS to track candidate statuses and facilitate seamless communication. Additionally, I have been instrumental in processing terminations, preparing for performance reviews, maintaining employee records, and offering administrative assistance to all employees, ensuring compliance with organizational policies and procedures.
• My responsibilities extend to the administration of various employee benefits programs, including insurance, long-term disability, and pensions, where I have demonstrated meticulous attention to detail and a commitment to delivering exceptional service to our employees. Furthermore, I have maintained and updated employee email distribution lists and staff contact lists, ensuring accurate and efficient communication channels within the organization.
• Customer service lies at the heart of my role, and I have consistently provided prompt and helpful responses to employee queries, fostering a supportive and engaging work environment. Additionally, I have handled various administrative tasks such as completing forms, verifying documentation, maintaining files, and conducting audits of payroll and benefits programs, recommending corrective actions as necessary to uphold compliance standards.
• Collaborating closely with team leaders and department heads, I have proactively learned about departmental needs and goals, aligning HR initiatives with organizational objectives. Furthermore, I have facilitated the scheduling of meetings and interviews as requested by the HR Manager/Director, ensuring efficient coordination and communication throughout the recruitment process.
• In addition to these responsibilities, I have undertaken various clerical functions such as photocopying, mailing, scanning, and filing documents, demonstrating my commitment to maintaining organized and efficient administrative processes within the HR and administration functions. Through my dedication and attention to detail, I have contributed to the overall effectiveness and success of the HR and administration departments.
• As a Coordinator in IT and Logistics, I have been instrumental in optimizing distribution processes and enhancing operational efficiency within the organization. Leveraging my expertise, I have streamlined purchase order management, meticulously verifying shipment materials for accuracy and collaborating with the transportation department to ensure timely pickups. Through careful monitoring and optimization of shipment costs and production processes, I have facilitated enhanced resource utilization, driving cost savings and operational excellence.
• In my role, I have orchestrated seamless product shipments between destinations, meticulously coordinating deliveries to ensure timely arrivals and optimal customer satisfaction. Managing transportation logistics, I have skillfully scheduled staff and coordinated deliveries to meet and exceed customer expectations.
• My responsibilities extend to overseeing pricing and distribution processes, aligning them with business principles to ensure effective goods management. Through my strategic initiatives, I have successfully achieved 100% logistics targets, demonstrating my ability to deliver results and drive organizational success.
• In addition to managing logistics operations, I have maintained meticulous transaction records, processing over 10, 000 invoices monthly to ensure accurate financial tracking and compliance. Furthermore, I have demonstrated strong leadership skills by directing a fleet of 25-35 drivers, ensuring that daily delivery requirements are met while managing inventory and regulatory reporting effectively.
• Through my dedication and attention to detail, I have contributed significantly to the smooth functioning of IT and logistics operations, driving efficiency, cost savings, and customer satisfaction. My proactive approach and commitment to excellence have been key factors in achieving organizational objectives and delivering value to the business.
I was responsible for researching, identifying, requisitioning, and ordering medical/pharmaceutical supplies and diagnostic types of equipment for sale. I had performed miscellaneous administrative duties, including answering phones, receiving and inputting prescription orders, operating cash registers, and restocking inventory.
Detailed:
• In charge of purchases, stock transfer, zeroing stock, and stock updating.
• Responsible for purchasing pharmaceutical supplies from designated suppliers.
• Led negotiations with existing and new suppliers for lowest cost and highest value.
• Placed non-stock purchase orders accurately to assure delivery of items or services as required.
• Maintained stockroom inventory for selected items, and review usage statistics while adjusting minimum/maximum levels as appropriate and entering purchase orders into ERP software/system.
• Verified availability and price of items ordered, and comply with formulary purchasing controls.
• Managed the invoice and billing process for all materials and supplies.
• Responsible for the outlets and storage of all pharmaceutical materials and supplies.
• Resolved problems with vendor representatives regarding shipping/supply issues and invoice/pricing changes.
• Monitor and forecast upcoming levels of demand and track inventory levels.
• Conduct Quality Control and pharmacological activities, when deemed necessary.