registration officers
Syrian Arab Red Cerscent
Total des années d'expérience :5 years, 2 Mois
• Participate in beneficiary data management processes, which involved collecting, storing, and analyzing data related to the beneficiaries.
• Involve in accountability processes, which included regularly reviewing and evaluating project activities to ensure that they were in line with the set goals and objectives.
• Provide direct support and guidance to the field registration staff and data entry clerks. Ensure the control and confidentiality of registration data, including tally sheets, completed verification and registration forms and data files.
• Provide opportunities for stakeholder feedback, especially beneficiaries, to provide input into and perceptions of our work, modeling openness to criticism, and willingness to learn from experiences and to adapt to changing needs.
• Maintain continuous dialogue within the organization to facilitate a coordinated approach to project implementation.
• Create work schedules, delegate tasks, and monitor employee performance, providing feedback and conducting performance reviews.
• Generate reports on sales, inventory, and other key metrics to inform business decisions.
• Ensure a positive customer experience by addressing customer inquiries and complaints.
• Manage stock levels, ensure timely ordering, and prevent stockouts or overstocking.
• Liaising with suppliers and vendors.
• Ensuring all staff adhere to safety standards, shop policies, and procedures.
• Hiring, training, supervising, and evaluating employees.
• Updating any changes to personal details to provide better and more personalized service to the customers.
• Send daily, weekly, and monthly reports to all stakeholders. These reports should include detailed information on the progress made, challenges encountered, and the steps taken to overcome them.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Responded to customer requests for products, services, and company information.
• Ensure that all stakeholders are satisfied with the progress that is being made in the selling activities.