عمر حسين

• Managed sales of power and electrical cable products for major construction and infrastructure projects in Kuwait.
• Developed strong relationships with contractors, consultants, and project owners.
• Identified new business opportunities and generated revenue growth through project sales.
• Prepared quotations, negotiated contracts, and followed up on project requirements.
• Coordinated with internal departments to ensure timely delivery and customer satisfaction.
• Conducted market and competitor analysis to support business development activities.
• Managed a sales portfolio exceeding KWD 1 million through project-based sales and key customer accounts.
• Submitted regular sales forecasts and performance reports to management.

I am a senior and I am fully responsible for these projects, and I communicate with the client directly and send reports to him, and there are staff service workers under me to guide them .

i am call centre for kuwait hospital ( Receive calls and book appointments for doctors ), al soor alfa btroul ( Receive calls from customers, sell cards, and receive complaints ), tec ( Receive calls and book appointments ), bluebird ( Receive calls and complaints and contact the technical support service to solve the problem ), tendering center ( Problems on the site ) and AC Gulf ( Receiving calls and problems and raising requests on the site )

• Conducted product demonstrations and presentations for customers across Kuwait.
• Generated sales opportunities and converted leads into customers.
• Built and maintained strong customer relationships.
• Handled customer inquiries, quotations, invoicing, and order processing.
• Achieved sales targets through effective communication and product knowledge.
• Coordinated with internal teams to ensure customer satisfaction and timely delivery.

• Supervised and supported a team to ensure daily operational targets were achieved.
• Managed employee schedules, attendance, and break allocations.
• Prepared weekly and monthly performance reports.
• Coordinated directly with BBK representatives regarding operational requirements and performance updates.
• Monitored service quality and ensured compliance with company procedures.
• Assisted in resolving customer and operational issues in a timely manner.