Head of Cash
Arab African International Bank
Total years of experience :15 years, 1 Months
- Made sure the standard operating procedures and assisting them in financial transactions done well by my team.
¶ Maintained and balanced cash drawer on daily basis.
¶ Supervised foreign currency accounts and monitor tellers transactions that are in average of $1 MILLION daily (handling personally transactions yhat are over $500K)
¶ Identified referral opportunities and cross sell bank services effectively operated successfully.
- Reduced manual transactions processing time by 40% through implementation of quick and fool proif, modern bank telling strategies.
- Up-sold financial services by 20% 1st and 3rd quarters of 2015 by demonstrating high quality customer care client referral protocol.
- Trained a team of 5 new employees regarding bank procedures and cash drawer handling protocol.
- Achieved success in pulling out a fraudulent activity bu endorsing check verification processes.
- Handling daily cash.
- Western Union
- Cross-selling Bank products (e.g. credit cards, loans)
- Handling all the HR files in the branch as every branch must have 1 person responsible for the HR data of the branch employees as medical files & annual and sick leaves.
- Implemented a feedback system that reviewed and measured event effectiveness in order to ensure follow up through with lead pricessing.
- Implemented Marketing campaigns for international exhibitions.
- Led general market research and analysis on competitors'
- Supervised a sales team of 6 in meeting clients to fully understand events goals, sales support and business development.
- Managing the exhibitions and events.
- Developed and designed advertising solutions based on determined needs.
- Buit and managed core territory plans increasing 3rd and 4th quarter targets with 25%.
- Selling events, sponsorships, booths for the employment fairs and selling teams memberships for the corporate football tournament.
Business administration - Accounting - English section