Sales Manager
Grapheast Computers LLC
Total years of experience :22 years, 4 Months
Grapheast is a VAD for Adobe and many related Vendors, Grapheast is part of Midis group ( 100+ companies, operates in 30+ countries )
Duties and Responsibilities
• Heading Sales operation in the Middle East.
• Managing Internal Sales team and in country Business Development Managers.
• Participate in setting the annual Business Plan, and set sales targets to meet company’s objectives
• Managing, monitoring and taking necessary actions to manage customer profitability across product line.
• Accountable for achieving key business operational and financial targets through an agreed set of performance measures and KPIs.
• Monitors monthly performance and agreed action plans to ensure agreed targets are achieved
• Evaluates and analyzes local competitive market trends and tactics and makes recommendations to the respective functional teams
• Create and implement channel programs for our customers
• Prepare an incentive program for channel sales and our internal team
• Responsible of execution and implementation of Marketing Tactical Plans.
• Works with other teams to identify and develop new business opportunities within the sales area to strengthen the network and grow the customer base profitably.
• Supports General Manager to ensure strategic alignment of company resources.
• Ensures that all employees under my responsibility understands and fulfills their compliance obligations.
• Successfully developed new systems which have increased productivity and quality of work.
• Analyses P & L reports
• Analyses Stock Aging Reports and take necessary actions
• Heading the implementation of CRM solution in the company based on our business module
• Interviewing and Hiring new people
Work Experience: Tech Data ME
Designation: Software Business Unit Manager April 2003 - Sept 2006
TD is part of the worldwide Tech Data Corporation ranked 109th on the FORTUNE 500 with $26 Billion net sales.
Duties and Responsibilities
• Classify each customer by vertical business sector .
• Managing Enterprise projects, which include multi Vendor requirements.
• Develop and maintain SLA program with selected VARs.
• Gathering market information on customers, competition and Vendor activities..
• Identify opportunities for maximizing sales and profit.
• Analyze and resolve complex issues and problems
• Represents Tech Data at local professional events and trade shows.
• Develops and maintains relationships with strategic vendors supporting the territory
• Built an excellent relationship with Vendors especially Oracle (OD team).
• Prepares AOP (Annual Operation Plan) and sales forecasts for monthly and quarterly for each Vendor.
• Maintains, enforces and monitors KPI’s and monthly MBO’s of the team.
• Setting pricing strategy along with PMS’s (Product Marketing Specialists)and VOS’s (Vendor Operating Specialists) to secure business while maintaining margins and profitability.
• Participates in vendor and management meetings to attain new and existing product, industry and company knowledge.
• Sets monthly and Quarterly targets for the team.
• Creates and implements customer specific business plans to uncover new opportunities, increase sales and profits and secure territory growth.
• Evaluates customer slippage reports to determine on which customers to focus .
• Monitor stock aging and availability and involve in stock ordering.
• Hiring, coaching, developing and motivating sales team members.
• Responsible for team reward and recognition programs to include nomination and monitoring of division and corporate programs.
• Conduct regular team meetings.
Work Experience: EMIRCOM Jan 2002 - March 2003
Emircom belongs to EMIRATES HOLDINGS GROUP . (Abu Dhabi)
Designation: Sales Manager - Government, Oil And Gas sector.
Duties and Responsibilities
• Plan and direct sales and service programs to promote new solutions
• Analyze, study, evaluate and review proposals.
• Handling tenders and bid qualification.
• Coordinate with customers for tender preparation.
• Analyzing our market research reports.
• Prepare product and solution presentations.
• Work to gain account loyalty and trust
Completed 2 courses for my MBA Degree in International Marketing