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omar mabsout, Team manager call center

omar mabsout

Team manager call center·Amman Arab university

Jordan

Bachelor's degree, cyber security

Work experience

Total years of experience: 3 years, 6 months

Team manager call center

January 2023 - Present

Amman Arab university

Jordan

January 2023 - Present

Team manager
I work at Amman Arab University in the field of marketing, specifically in the call center. I train beginners and good leadership

Company industry:
Higher Education
Job role:
Training and Development

SOC analysis

June 2024 - December 2024

Islamic Bank

Amman, Jordan

June 2024 - December 2024

Company industry:
Islamic Banking
Job role:
Banking

call center

January 2023 - March 2024

csmena

Amman, Jordan

January 2023 - March 2024

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Amman Arab University

January 2025

January 2025

Bachelor's degree, cyber security

Jordan

GPA (point): 3.65 out of 4

GPA (point): 3.65 out of 4

Skills

WAN

Expert

C (PROGRAMMING LANGUAGE)

Expert

COORDINATING

Beginner

MICROSOFT EXCEL

Beginner

ACCOUNTING

Intermediate

MICROSOFT WORD

Beginner

NETWORK SECURITY

Beginner

PYTHON (PROGRAMMING LANGUAGE)

Beginner

SALES

Beginner

SOCIAL MEDIA

Beginner

SWIMMING

Beginner

SOC analysis

Expert

IP Networking

Expert

CCNA

Expert

IP

Expert

Installation

Expert

CCNP

Intermediate

Network Operations

Expert

Telecommunications

Expert

Project Management

Expert

Languages

English

Intermediate