Omar Makkieh

The Procurement & Supply Chain Academy is the leading provider of online procurement and supply chain e-learning training for large multinational corporations and institutions. While managing a business development team that continues to strengthen relationships and the Procurement Academy’s global reputation by prospecting, developing and maintaining key relationships in the region. My role requires me to facilitate organizational needs analysis sessions with key stakeholders (Procurement) to identify development needs and subsequently provide customized learning solutions with tangible return on investments for the organization based on their specific requirements. I have developed risk management policies to identify, assess and manage risk to optimize success; the key focus of the policies is to address issues such as retention, standards and procurement sustainability.

• Achieved growth of 73% in annual revenue through successful implementation of growth strategies
• Managing Key Global Clients in the MENA region such as SABIC, Bahrain Petroleum, Ooredoo, Philip Morris Etisalat, Kuwait Food, Arab Bank, Fly Dubai
• Oversee the entire learning process from inception to completion; responding to initial enquiry, meeting with key stakeholders, negotiating contracts, proposals, providing program management including contextualization and material development and hosting performance reviews with delegates and stakeholders
• Providing business solutions to Procurement and Supply chain departments
• Identifying skills gap analysis/ Competency reviews based on global benchmarks
• Responsible for the overall management of all strategic and operational Marketing and
Customer Relationship activities
• Drive increased revenue and profit to achieve the Company`s ambitious growth
• Identify the key markets and customers and evaluate the potential for services sales
• Regularly attending events to generate sales leads and, presenting at conferences to increase awareness
• Responsible for monitoring sales force booked and pipe line corporate sales, measuring
NFR’s and reviewing margins
• Designing bespoke programs to meet client objectives
• Presenting business solutions to Senior Board members, CPO and top-level corporates

Primarily responsible for the day to day running of the Center, and managing all operations in the UAE. I was successful at executing the Sylvan Learning Strategic Plan, including business planning activities/budgets, P&L responsibilities, managing key stakeholders and client relationships. I lead the market research and data analysis to generate opportunities and key business development initiatives to drive revenue growth. All while creating superior solutions for clients, negotiating sales contracts and building long-term strategic relationships with the customer base.

• Manage Key Corporate accounts in the UAE such as Emirates Airlines, Gems Wellington Academy, Department of Transport, and Visa
• Providing supplemental educational solutions for students by identifying and catering to their needs.
• Ownership of the management of the sales and marketing functions of the business
• Increased revenue to meet budget
• Developed a comprehensive and aligned business development plan
• Identify the key markets and customers and evaluate the potential for services sales
• Meet with local school officials to build relations and, actively participating at conferences
• Responsible for reporting monthly forecasts, pipelines and growth
• Mentor/coach delegates to achieve accredited qualifications
• Responsible for delivering and maintaining effective customer relationships

My role with Floor expo allowed me to develop businesses in both the USA and the Middle East; I used my skills and knowledge to expand the business. Required of me was to understand the region and to penetrate a new market. I was responsible for developing an international business strategy and identifying partnership opportunities as well as hiring staff. Floor Expo provides full solution interior fit outs to corporate clients (Hotels, Hospitals, Schools, malls) and wholesalers. I secured the largest key account with the Intercontinental hotel group, providing flooring and textiles to all hotels internationally, this account contributed over 30% of the annual business targets.

• Identified, assessed and executed new business development, new product launches, geographical expansion
• Responsible for the development of new markets in the MENA region, in line with the company strategy, business plans and budgets.
• Presented and negotiated with senior stakeholders internally and externally
• Successfully lead business development efforts, and managed a high performing sales team
• Responsible for gaining Corporate Accounts and New Businesses
• Arranged and attended conferences and Expos to enhance client network and market knowledge
• Responsible for delivering and maintaining effective customer relationships
• Identified and developed the companies USP and differentiators and understood market competitor’s

My role with Larry Patterson allowed me to enhance my management and leadership skills, I managed a high performing sales and account management team, and I was responsible for the teams KPI’s /SLA’s targets and objectives. I provided leadership, mentored and developed the team. As the BDM I was responsible for gaining new clients and providing consultative selling, my role required me to understand client objectives and to provide business solutions, ranging from services to financial software.

• Maintained accounting controls by establishing a chart of accounts and meeting critical deadlines as well as reviewing the transaction summary per account.
• Prepared accounts for tax returns, trained/monitor staff for accuracy, proficiency and deadline dates, always maintaining an un-corrupt and transparent approach
• Audit corporates finances whilst ensuring confidentiality, monthly management/auditors reports
• Adhered to strict timelines to submit sales tax/financial reports to the United States Government
• Managed client accounts by keeping up-to-date bookkeeping reconciliations via QuickBook, and providing monthly financial reports, and consulting with company officials
• New Business/Client Acquisition- Subway, Sonics, SALLY’s Hair and Beauty Supplies, Dickey’s BBQ Pit
• Managed Key Accounts/Customer Relationship Management- build strong client network
• Identified/report any misdemeanors/ money laundering/ fraudulent activity to the state office
• Established performance plans/training and development initiatives for all employees
• Created franchise tax process and reporting methods ensuring more efficiency and effectiveness

At Five stars motors I was responsible for managing all vehicle sales processes, I was responsible for corporate sales, visiting potential clients and providing sales options on vehicles. At Five Star motors, I won corporate accounts with ACDC Air conditioning services, I provided over 20 vehicles and managed to upsell and provide warranties and vehicle maintenance. Responsible for building maintenance/repairs, as well as security for entire dealership, and the planning of best allocation and utilization of space and resources for the different departments of the building. While controlling the facility’s P&L with responsibility for managing budgets and costs and working closely with the fleet and purchasing team.