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Omar Muassess, Supply Chain Consultant

Omar Muassess

Supply Chain Consultant·Self employed

United Arab Emirates

Bachelor's degree, Mechanical Engineering

Work experience

Total years of experience: 14 years, 10 months

Supply Chain Consultant

August 2018 - June 2020

Self employed

Dubai, United Arab Emirates

August 2018 - June 2020

Manufacturing and Supply chain optimization consultant
Helping clients optimise end to end manufacturing and supply chain functions to create competitive advantage through cost optimization and enhancement of services to enable growth and improve profitability. Segregate value-adding activities from waste using Lean, Continuous improvement, DMAIC Problem solving.

Company industry:
Business Consultancy Services
Job role:
Management

Head of Factory Supply Chain

May 2014 - July 2018

Nestlé Dubai Manufacturing, Dubai - UAE

Dubai, United Arab Emirates

May 2014 - July 2018

I led strategic responsible sourcing of raw and packaging materials through energizing, engaging and promoting ownership of team members to their goals, ensuring supply of Nestlé dairy, chocolate and culinary finished products to 13 countries in the Middle East and 10 countries globally. I took the steer of achieving optimization of inventory level, cost of distribution through leading multi-functional diverse team members of supply chain, technical, finance, sales and marketing, while staying focused on customer needs and wants, lean concept, sustainability, safety and compliance. My core role is owning supply chain finance, supporting business and delivering competitive advantage and continuing the development of team performance.
Notable Achievements
• Delivered inclining dashboard KPIs results including Zero Stock Out, on Target Working Capital
• Recognized by Nestlé HQ in Vevey, Switzerland as one of top three E-Academy achiever in the hole of fame
• Efficiently contributed to the implementation of TPM, Lean at the Factory (production and supply chain)
• Positively contributed to top score achievement of NGA (Nestlé Group Audit)
• Re-engineering of planning and buying teams, to ensure focus by brand, integration to Market’s logistics HUB
• Defined leading measures to drive results using an engaging NCE (Nestlé Continuous Excellence) review plant forms
• Successfully led project of Chocolate SKUs, to Duty Free Shops with decentralized multifunctional international team

Company industry:
FMCG
Job role:
Purchasing and Procurement

Senior Customer Service and Distribution Manager

May 2008 - April 2014

Nestlé Kuwait General Trading Company

Al Kuwait, Kuwait

May 2008 - April 2014

One of the largest sales operating companies of Nestlé in the middle east market
Senior Customer Service & Distribution Manager
Managed end to end Supply Chain department including demand and supply planning, customs clearance, warehouse, customer service and distribution. Enabled team to implement GWP at a distribution centre of 10, 000 pallet locations. Owned supply chain finance, optimized Supply Chain expenses and actively contributed to business and sales target evolution achievement.
Notable Achievements

• Designed warehouse areas to be optimal for operation and system
• Led the project of integrating 3PL WMS to Own SAP ERP
• Stabilized SAP Go Live streams of order to cash, demand and supply planning, generating demand, customer service
• Automation of transport planning and optimization of trips considering local compliance and customer needs
• Led the initiative of 1st Customer ordering online portal in Middle East
• Effectively managed procurement and assessment of suppliers
• Launch an initiative of integration between sales and supply chain to reduce customers returns and refusals
• Zero out of stock, optimized distribution cost, Zero Demurrage fees, increased service level and accurate inventory
• Actively contributed to Carrefour awarding Nestlé Kuwait as their number one supplier
• Safety, health and environment improvements through awareness training and actionable risk assessment
• Defensive safe driving implementation and follow up on “Am I driving safely” feedback
• Successfully delivered cost study of 3PL vs. in house managed DC as a key project milestone
• Effectively contributed to business development agreement with customers
• Implementation of DMAIC Method to eliminate waste
• Enhanced freshness of finished products at the trade and DC
• Implemented customer facing supply chain at modern trade
• Consistent achievement of balanced scorecards KPIs with inclining trend
• Business goals (RIG% Volume Growth, OG% organic growth for 6 years consequently)
• Enhanced individual performance and efficiently recruited internally and externally to reach team’s evolution
Nestlé Jordan Trading Company, Amman - Jordan Sep 2005 - Apr 2008
One of the sales operating companies of Nestlé in the middle east market
Customer Service & Distribution Manager
Full responsibility for Supply Chain department end to end to achieve a sales revenue above target annually. Lead Globe - SAP implementation expansion of distribution centre projects. Completed a feasibility study covering the introduction of distributors to pharmacy channel in Jordan: a problem-solving project to reduce customer returns against a stretched target.
Notable Achievements
• Implementation of Best Practices and SoPs as a preparation of SAP
• Successful 1st time right, Globe SAP ERP implantation
• Delivered the challenging expansion of the distribution centre on time and to budget
• Introduced first pharmacy channel distributor that delivered the stipulated cost reduction target
• Best in the market demand plan accuracy
• Optimised supply chain cost and supply chain KPIs
• Reduced customers return to a level that was the best in class in the Middle East market
• Coaching, guiding and teaching team to ensure their engagement and motivation

Company industry:
FMCG
Job role:
Logistics and Transportation

Customer Service & Distribution Manager

September 2005 - April 2008

Nestlé Jordan Trading Company

Amman, Jordan

September 2005 - April 2008

Nestlé Jordan Trading Company, Amman - Jordan Sep 2005 - Apr 2008
One of the sales operating companies of Nestlé in the middle east market
Customer Service & Distribution Manager

Full responsibility for Supply Chain department end to end to achieve a sales revenue above target annually. Lead Globe - SAP implementation expansion of distribution centre projects. Completed a feasibility study covering the introduction of distributors to pharmacy channel in Jordan: a problem-solving project to reduce customer returns against a stretched target.

Notable Achievements
• Implementation of Best Practices and SoPs as a preparation of SAP
• Successful 1st time right, Globe SAP ERP implantation
• Optimised supply chain cost and supply chain KPIs
• Delivered the challenging expansion of the distribution centre on time and to budget
• Introduced first pharmacy channel distributor that delivered the stipulated cost reduction target
• Reduced customers return to a level that was the best in class in the Middle East market

Company industry:
FMCG
Job role:
Management

Education

Damascus UniversityCambridge Institute for Global

January 1991

January 1991

Bachelor's degree, Mechanical Engineering

United Arab Emirates

courses: PROFESSIONAL CERTIFICATION SAP Supply Chain Training, HSE24 Germany (2018) Supply Chain E-Academy, Nestle, Online (2016) Lean in Supply Chain, Nestle Dubai Manufacturing

Skills

factory Management
Expert
factory Management
Expert
Production Planning
Expert
Production Planning
Expert
Procurement
Expert
Procurement
Expert
Industrial Engineering
Expert
Industrial Engineering
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
mrp
Expert
mrp
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
RETAIL
Expert
RETAIL
Expert
SALES
Expert
SALES
Expert
MATERIALS MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
PACKAGING
Expert
PACKAGING
Expert
PROCUREMENT
Expert
PROCUREMENT
Expert
A LEVEL
Beginner
A LEVEL
Beginner
ARTICULATE
Beginner
ARTICULATE
Beginner
BASIC
Beginner
BASIC
Beginner
purchasing
Expert
purchasing
Expert
warehousing operations
Expert
warehousing operations
Expert
supply chain management
Expert
supply chain management
Expert
logistics management
Expert
logistics management
Expert
logistics planning
Expert
logistics planning
Expert
purchasing management
Expert
purchasing management
Expert
negotiation
Expert
negotiation
Expert
operations management
Expert
operations management
Expert
logistics
Expert
logistics
Expert
lean manufacturing
Expert
lean manufacturing
Expert
materials
Expert
materials
Expert
operation
Expert
operation
Expert
factory Management
Expert
factory Management
Expert
Production Planning
Expert
Production Planning
Expert
Procurement
Expert
Procurement
Expert
Industrial Engineering
Expert
Industrial Engineering
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert

Languages

Arabic
Expert
English
Expert
German
Expert

Hobbies

  • Coaching and Training