VOIP & CCTV Engineer
Seder
Total years of experience :13 years, 11 Months
• Install CCTV equipments in a project based environment
• Enhanced system performance by conducting regular maintenance and troubleshooting of CCTV equipment.
• Installing YEASTAR VOIP PBX Systems
• IBS sites planning and optimization.
• Ericsson systems 3G & 2G KPI optimization.
• Ensuring desired power control parameters are present in the system for both uplink and downlink.
• Resolving UL RSSI issues with desired SIR.
• HUPs upgrades for High CE utilization sites.
• SHO overhead improvement in region with soft changes and physical optimization.
• Mass event parameters implementation and ensuring good accessibility throughout during sports events.
• To manage products, enhancing the current services and products offered in line with the business strategy needs, both technically and commercially.
• Full commercial responsibility for mobile broadband products.
• Build and maintain excellent customer relationships with new and existing clients.
• Liaising with various internal staff members (at all levels) and departments, in particular Marketing to implement an appropriate marketing strategy for different products.
• Seek for new products and services implemented in the global market. Set up products strategy, drive the performance of existing products and develop company’s products portfolio.
• To monitor product performance in terms of uptake usage and customer satisfaction and make changes as necessary.
• To oversee the complete product lifecycle, from developing and implementing the product to after sales customer care.
• Deliver and manage service launches internally describing internal/client benefits, and future developments. Provide ongoing product maintenance support to the team.
• Over the six years of experience in Telecommunication, Data communication, Internet Networks and IT.
Interests and experiences in MPLS applications, Mobile IP, and DNS in mobile environment.
• While working for Jawwal Cellular communication, working on the following Professional services:
o Operation experience on GPRS Packet Core (SGSN & GGSN).
o Maintaining Operation & Configuration Cisco Multi-Layer Switch, DNS.
o SGSN and GGSN & Firewall.
o Configuration of APNs, Internet, WAP, MMS, Blackberry, etc.
o GPRS National and International Roaming configuration and testing.
o Internet international connectivity & peering for the data backbone, GRX connectivity.
o DNS Server Administration.
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o Backbone networks operation based on MPLS applications (L3VPN, VPLS) in multivendor environment (Juniper, SmartEdge, Cisco)
o Hands-on experience on routers (Juniper M120, Cisco, , Red Back 400), switches (Extreme Blackdiamond/Summit, Cisco 6500), firewalls (ScreenOS, and JUNOS based) and Unix servers (Linux, Solaris).