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Omar Romman

Executive Secretary- PA to the Managing Director

Abdullah Abdulghani & Bros. Co. LTD (Toyota & Lexus)

Lieu:
Jordanie - Amman
Éducation:
Baccalauréat, Journalism & Mass Communication - Public Relation -Very good
Expérience:
24 années, 3 mois

Expériences professionnelles

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Indiquez vos fonctions, compétences, projets et réalisations dans chaque rôle professionnel. Si vous êtes un nouveau diplômé, vous pouvez ajouter vos activités de bénévolat ou les stages que vous avez faits.
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Total des années d'expérience:  24 Années, 3 Mois   

août 2001 A À présent

Executive Secretary- PA to the Managing Director

à Abdullah Abdulghani & Bros. Co. LTD (Toyota & Lexus)
Lieu : Qatar - Doha
Being reporting to the Managing Director- Board Member, I am mainly responsible for:-
1- High-level administrative functions, coordinating and managing multiple projects. Collate reports, prepare presentations, memos etc.
2- Draft important and discreet correspondence, follow up letters with company departments and outside companies and mail distribution.
3- Take responsibility of general and confidential secretarial correspondence; memos, collate management reports, prepare presentation.
4- Manage and supervise the other administrative/ support staff.
5- Maintenance of files & records. Physical and e-records of the confidential correspondence and documents.
6- Arrange, coordinate itineraries including airfare tickets, hotel booking, and business meeting schedules.
7- Follow up and secure approval of all expense, and review payable and receivable payments.
8- liaise with external parties - vendors, government authorities as per the requirement
9- Receive VIP customers on visit to the managing director’s office, schedule appointments and maintain accurate and update confidential client’s files.
10- Provide telephone support, investigate and resolve problems encountered by VIP customers at any of the company departments.
11- Communicate and co-ordinate with the diverse divisions.
12- Organize, plan and schedule meetings. Record minutes of the meeting and disseminate MOM to concerned parties.
13- Maintaining the Managing Director’s calendar and facilitating travel arrangements.
14- Receive, direct and relay telephone messages for the direct manager.
15- Receiving and attending to the customer's complaints, gathering needful information, breakdown and analyze these information to help Management make the right decision.
16- Punctual, Performing assignments on time and performing any additional tasks usually assigned by the Managing Director.
août 1999 A janvier 2001

Public Relation and Sales

à Bustami & Saheb Trading Company-The Sole Agent of Nissan Vehicles in Jordan
Lieu : Jordanie - Amman
* My Line Manager was the General Manager and President to whom I used to report in daily operations.
1- I was in charge of 4 employees who were working under my responsibility.
2- I worked as a liaison between different company departments and sections.
3- Provided the Top Management with necessary information related to local and overseas companies, particularly our principals in Japan.
4- Incharge of drafting English & Arabic correspondence for outgoing letters and internal memos.
5- Following up and verifying that directives of Top Management are duly carried out by Departments and Sections Head.
6- Responsible for general and confidential secretarial correspondence; memos, management reports. Receive, review and summarize reports addressed to the president.
7- Exploring needs and requirements of clients and help find the best solutions to fulfil their expectations and satisfaction.
8- Conducting thorough surveys of the local market and collecting the latest information related to pricing and specifications of vehicles.

Éducation

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février 1991

Baccalauréat, Journalism & Mass Communication - Public Relation -Very good

à Yarmouk University
Lieu : Jordanie - Irbid
Moyenne générale: 76 sur 100
.

Specialities & Skills

Gestion des employés

Bureau des opérations

Entreprise de secrétariat

Liaison exécutif

Opérations quotidiennes

Ms Powerpoint 2010

Ms Excel 2003-2010

MS Word 2003-2010

Business Applications: ORACLE E-BUSINESS SUITE

Office Applications: Basic & Advanced levels from New Horizon Computer Center in Microsoft Office (W

Operating System:Windows 2000, Windows XP, Windows 7 and Windows 8. Installation of OS software,

SAP - AAB Vehicle Sales Administration

SAP - AAB Vehicle Sales Fleet, Wholesale, GOV

SAP Vehicle Sales Showroom

Langues

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Dans certaines professions, la maîtrise d'une ou de plusieurs langues étrangères est un plus ; il faut donc ajouter vos compétences linguistiques pour obtenir de meilleurs résultats.

Anglais

Moyen

Arabe

Expert

Formations et Certificats

(Developing Effective Customer Care Skills) ( Formation )

Toyota Academy
September 2012 (16 heures)

(Mastering the basic philosophy and practices of TWSM) ( Formation )

Toyota Academy
October 2012 (16 heures)

(Telephone Skills and IVR Mechanism ( Formation )

Toyota Academy
October 2012 (16 heures)

Customer Sensitivity Skills “ Customer First ” ethos along with quality enhancement and kaizen prac ( Formation )

Toyota Academy
February 2013 (16 heures)

(Effective Secretarial And PA Skills) ( Formation )

By Ian White – Enterprise Laboratory - UK
September 2013 (16 heures)

British Council Advanced Business English ( Formation )

British Council
June 2014 (16 heures)

SAP - AAB Vehicle Sales Fleet, Wholesale, GOV ( Formation )

AAB
March 2015 (16 heures)

SAP - AAB Vehicle Sales Administration ( Formation )

AAB
March 2015 (8 heures)

SAP Vehicle Sales Showroom ( Formation )

AAB
February 2015 (16 heures)

Language Certificate ( Certificat )

Délivré en: May 1995 Valide jusqu'à: - September 1995

“Problem Solving and Decision Making Skills” ( Certificat )

Délivré en: April 2016

“Professional Secretarial and Admin Skills” ( Certificat )

Délivré en: March 2015

Advanced Communication Skills ( Certificat )

Délivré en: June 2012 Valide jusqu'à: - June 2012

Time Management ( Certificat )

Délivré en: June 2007 Valide jusqu'à: - June 2007

Advanced Microsoft Office programmes ( Certificat )

Délivré en: April 2009 Valide jusqu'à: - April 2009

Loisirs et Intérêts

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Reading, Writing, Walking, Swimming, and Chess.

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