Omar Salama

• Contributed to upgrading and modernizing company/Client portals by refactoring
legacy code, upgrading the ASP.NET framework, and modularizing the system into
separate plugins, each handling its own business logic (NopCommerce).
• Managed and updated existing Portal, ensuring stability, performance, scalability, and
continuous bug fixing.
• Converted user stories and business requirements into functional solutions within the
portal, aligning technical delivery with business needs.
• Solved technical issues and supported clients, providing timely fixes and ensuring
smooth operation of business-critical systems.
• Deployed and maintained portals via the Azure Portal, ensuring reliable publishing and
smooth cloud-based operations.
• Gained a strong understanding of business processes in real estate and property
management, aligning technical solutions with organizational needs.
• Took ownership of tasks and bug fixes, managing them through an Agile process, and
worked with Azure DevOps for tracking, collaboration, and delivery.
• Implemented continuous integrations between portals and Microsoft Dynamics 365,
ensuring smooth data flow and system reliability; familiar with the Microsoft Dynamics
platform and customization (not a CRM developer but actively learning to expand
expertise).
• Made significant individual contributions to the portal, including integrating with
MoreIQ and delivering major new enhancements that improved functionality and user
experience for the portals.

• Led development and maintenance of the post-graduate web application using ASP.NET.
• Managed and updated the BUE website with WordPress (CMS), ensuring content
accuracy and performance.
• Developed and integrated APIs and contributed to front-end enhancements for multiple
projects.
• Led/Collaborated on UI/UX designs using Adobe XD to improve user experience.
• Gained strong understanding of the business processes behind Postgraduate and
Undergraduate programs, aligning technical solutions with institutional needs.

• Handled incoming technical support calls, diagnosing and resolving customer issues.
• Utilized ticketing systems and troubleshooting tools to track and address incidents
efficiently.
• Resolved customer problems while ensuring high levels of customer satisfaction and
service quality.