Omar Soufy

Sales Account for amazon serving UK, America, Canadian

Provided customer support through phone calls, live chat, and email communication.
Assisted customers from the United Kingdom, Ireland, Belgium, and Gulf countries,
ensuring a high standard of service.
Handled customer inquiries, complaints, and service requests in a professional and timely
manner.
Resolved customer issues efficiently while maintaining customer satisfaction and
company standards.

Lead and supervise the sales team to achieve monthly and quarterly
target.
Train, guide and motivate team members to improve performance and
closing deal
Monitor client interactions and ensure high quality customer service
coordinate with management and marketing team to generate leads and
maximize property sales opportunity

Led and supervised a team of real estate brokers to achieve sales targets and
business objectives
Assigned and monitored property listing and ensuring efficient distribution of
opportunities among team members
Trained, coached and mentored team members and sales techniques and
negotiation skills
Managed the entire resale sales process from lead generation and property
acquisition to contract signing and deal closure

Close the deal
Coordinate meetings between buyer and seller
negotiate the prices between them
Close the deal

Identified high potential resale properties with strong market demand and sales
opportunities
Conducted marketing analysis to evaluate property value, pricing and sales
potential
Built and maintained a network of property owners, buyers and resale
professionals
Managed the sales process from property sourcing and clint acquisition to final
deal closure

Customer services
Data Collector
Collecting leads
Customer services

Led the full scale cycle from led generation and qualification to negotiation and
successful deal closure
Developed and maintain a strong pipeline of prospective buyers and investors
networking, referrals and market outreach
advised clients on market trends, property values and investment
opportunities, helping them informed decisions

Close the deal
Enter the data collected in a professional Entire system
Analyze the market situations Advertise and market the properties Arrange meetings between buyers and sellers Negotiate the price between them
Close the deal

Built and managed a comprehensive property database to support sales and client
acquisition activities.
Participated in developing and implementing an internal CRM/workflow system to
streamline operations and improve employee and customer experience.
Conduct Real- Estate market research and competitor analysis to identify
opportunities and support business decision.
Created and managed property listings and marketing campaigns across multiple
advertising channels.
Co-ordinate propertyviewing and accompanied clints during site visits to evaluate
suitable options.
Negotiated between property owners and buyers to achieve mutually beneficial
agreements and Maintained strong clints relationship by providing professional
guidance throughout the buying and selling process.