omar zamel

- Managing all Solutions Implementation Activates
- Presentation and Preparing a DEMO for the Customer before the Deal
- Project Charter Document
- System Landscape Document
- System Workflow as Customer Requirements (Business Requirements Specifications Document (BRSD).
- Project Meeting with the customers and partners, planning and project analysis
- Route the System Enhancements and new Features to Development Team
- Facilitate daily stand up meetings with scrum teams for agile projects and implemented other waterfall - projects
- Follow-up Project Status
- System Installation (Software & Hardware), do the Needed Configuration and System Upgrade
- Implement System’s Workflow
- Customer System Training prior to go-live
- Assign Support Cases to our team using CRM
- System Support for Customers and Partners

- Operating System Installation
- Server Preparation (Physically and VM)
- System, Database and Hardware Installation
- Workflow Designer
- Customer Support
- Customer System Training prior to go-live
- Troubleshooting for Bugs and Issues and Routing it with Full Scenario to QA Department
- Customer Database Regular Health Check (Microsoft SQL & Oracle)
- Elastic Search Installation and configuration on system customer environment
- Dashboard Reports Design

- Server Preparation (Physically and VM)
- Site Network Configuration
- Installing Operating system, Software and Microsoft SQL
- Configuration the hardware and software
“Computers, Printers, Cameras, UPS, Barcode reader, Point of sale, Electronic balance, Cameras”
- Customer System Training prior to go-live
- Customer Support
- SQL replication for customer branches
- Crystal Reports Designer
- Presentation and DEMO before the Deal