Omar Fares Mahgoub Gaballah, Customer Information Support Officer

Omar Fares Mahgoub Gaballah

Customer Information Support Officer

Department of Port and Customs Ajman

Lieu
Émirats Arabes Unis - Ajman
Éducation
Master, Business Administration
Expérience
14 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 4 Mois

Customer Information Support Officer à Department of Port and Customs Ajman
  • Émirats Arabes Unis - Ajman
  • Je travaille ici depuis septembre 2023

I started working as an Customer Information Support Officer in Ajman Port and customs,
And my job Description is providing Informations and support for customer service team about all transactions and Complaints

Sr. Customer Service Executive à Tamdeed Projects (Br of Etisalat)
  • Émirats Arabes Unis - Ajman
  • mai 2022 à août 2023

I had been worked in the same Project (Etisalat Prestige Account) for the previous 2 years and 6 months with Raya Customer Experience Company but I Got Promoted with an External Transfer to Etisalat Company in Ajman Site To Continue work in the same Project Etisalat Prestige Account with Outsourcing Management Business Company .

Account Advisor à Raya Contact Center
  • Egypte - Le Caire
  • novembre 2019 à mai 2022

I worked for Raya customer experience (Etisalat UAE Customer services ) in MS Account from Nov 2019 to Aug 2020,
And I got promoted with internal transfer to Prestige Account from Sep 2020

sales manager à Filmar Filters
  • Egypte - Le Caire
  • août 2016 à septembre 2019

It's a Turkish Company and Syrian General Manager, Syrian Commercial manager, and Egyptian Financial Manager,
It's very good deal with them, Company works in manufacturing and importing filters from its factory in Turkey and my job is make deals with another companies which works in Heavy transport cars and heavy equipment spare parts
I have In my team one Secretary to help me in accounting documents and one person to customer service and three persons from stock team to help me and three persons from Sales team to complete the deal ( deliver items and get the cash )

Visual Merchandiser / Shift in charge à Mothercare / M.H.Alshaya
  • Egypte - Le Caire
  • janvier 2016 à juillet 2016

its the company’s main work is retail clothes
and has been the director of Egyption nationality, and its Very good to deal with him and to work together in an integrated team to satisfy customer specifications and to persuade them at commodity that we offer them to sale And I'm a Merchandiser And Shift in charge in this Branch but especially when I work as Visual merchandiser i feel like i drawing a picture of art

Visual Merchandiser / Store in charge à Mothercare / M.H.ALShaya
  • Egypte - Charm el Cheikh
  • janvier 2013 à janvier 2016

its the company’s main work is retail clothes
and has been the director of Egyption nationality, and its Very good to deal with him and to work together in an integrated team to satisfy customer specifications and to persuade them at commodity that we offer them to sale And I'm a Visual Merchandiser And Store in charge in this Branch it was a Small Store,
but especially when I work as Visual merchandiser i feel like i drawing a picture of art .

Visual Merchandiser / Assistant Store Manager à Daly Dress / EL SHAMSI
  • Egypte - Charm el Cheikh
  • juillet 2011 à décembre 2012

it was the company’s main work is retail clothes
and has been the director of Emirates nationality, and it was good to deal with him and to work together in an integrated team to satisfy customer specifications and to persuade them at commodity that we offer them to sale And i was a Visual Merchandiser And Assistant Store Manager in that Branch

Sale Associate / Visual merchandiser à Luchi
  • Egypte - Le Caire
  • janvier 2010 à juin 2011

it was the company’s main work is retail clothes
and has been the director of Egyptian nationality, and it was Very good to deal with him and to work together in an integrated team to satisfy customer specifications and to persuade them at commodity that we offer them to sale And i had worked visual merchandiser for One Year and 6 monthes in that branch

Éducation

Master, Business Administration
  • à Bradford College
  • juin 2023

I have a final exemption of performing military service

Specialties & Skills

Team Management
Administration
Visual Merchandising
Customer Service
Accounting
Visual Merchandising
Windows
flexibility
Auto Cad
Customer Service
Highly communications skills
Advanced research abilities
Interactive and fast enough to learn new technologies and sciences
Team work Management

Langues

Anglais
Expert

Formation et Diplômes

ISO Corporate Management (Formation)
Institut de formation:
PDCA Group
Date de la formation:
January 2024
Durée:
2 heures
Experience Certificate (Certificat)
Date de la formation:
July 2016
Flexibility (Formation)
Institut de formation:
Mothercare
Date de la formation:
October 2013
Durée:
360 heures
Visual Merchandising (Formation)
Institut de formation:
Mothercare
Date de la formation:
June 2013
Durée:
430 heures
Visual Merchandising (Formation)
Institut de formation:
Mothercare
Date de la formation:
February 2014
Durée:
500 heures
Customer Service (Formation)
Institut de formation:
Mothercare
Date de la formation:
March 2013
Durée:
430 heures

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