Sales Adviser
The luxury closet
Total des années d'expérience :3 years, 3 Mois
• Welcome/greet every customer in a friendly manner & demonstrate excellent customer service at all the time.
• To deliver a unique, distinctive shopping experience to the customers.
• To increase the sales of their store/ sector
• To guarantee of the excellence of the customer relations throughout sales process:
Welcoming customers, gathering and understanding his/her needs: guidance towards a suitable range of products and collections, offering services and loyalty card where applicable
• To contribute to all “non-sales” activities (opening and closing the store, cashing up, management of stocks/ inventories, store security, etc.
• To maximize sales opportunities by mastering the spontaneous approach, complementary sales and incentives to return techniques.
• To get customers details for building strong customer relationships.
• Met and made a connection with customers, asked questions and listened to shoppers’ needs, then gave options and advice on meeting those needs.
• Inspired the customer to buy, celebrated the purchase, and created a lasting positive impression of a customer, Glamour Boutique, and the purchase.
• Achieved sales targets above 10-20% through professional customer service, passion for selling and presentation skills.
• Maintained selling floor presentations, and restocked them as needed.
• Learned Glamour Boutique‘s systems and procedures to enhance sellingefficiencies
• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customers’ needs and provide assistance and information on productfeatures.
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
• “Go the extra mile” to drive sales.
• Maintain in-stock and presentable condition assigned areas.
• Actively seek out customers in store.
• Remain knowledgeable on products offered and discuss available options.
graduated in computer engineering faculty