Country Commercial Director
Aramex International
Total years of experience :18 years, 0 Months
Key Responsibilities :
Over Looking the country over all Top line and making sure it is moving towards set Budget.
Taking a full Responsibility of the Major B2B and B2C customers .
Making sure that we are moving with the same market trends in terms of deliveries and technology when it is related to B2C and E-commerce Business
Having Full Responsibility on all social media activates related to the company and monitoring this with the responsible team
Having Full Responsibility on all the 40 Outlets with in Egypt an monitoring the performance with the responsible team .
• Continuously work to enhance ARAMEX relations with customers, public and governmental officials, suppliers, airlines, etc...
• Act quickly to apply any new instructions or procedures set by the General service office
• Ensure conducting the social activities in the station at least twice year.
• Continuously measure and try to enhance customer and employee satisfaction.
• Ensure positive cash flow for the company to meet its obligations while continuously monitoring receivables and credit limits.
• Meet and strive to exceed financial profits and goals as agreed with the General Service office management.
• Share and follow up on sales leaders on a station level and on a regional level.
• Review project proposals that may require infrastructure investment.
• Set and review product and team budgets and targets.
• Monitor and visit the top 10 clients from time to time.
• Meet and agree with the customer account managers on the sales strategy on monthly basis.
Key Responsibilities:
• Maintaining professional relationships with customers, public and governmental officials, suppliers, advertising agencies to enhance the image and reputation of the company.
• Generating new business channels in all sectors, providing service to enterprise and public sector, recommending improvements to higher management on increasing revenue growth.
• Assuring top line sales goals and bottom line profit goals are met, by recognizing profitability/ revenue impact of business opportunities.
• Maneuvering development/ implementation of innovative sales policies/ programs with a view to ensure adequate penetration, market share, growth and performance.
• Keeping close tabs on market dynamics/competitor activities and devising effective marketing strategies to counter the same. Collating information and formulating strategies to optimize performance parameters and business outputs.
Key Responsibilities:
• Identified primary thrust areas of business through market surveys and analysis. Designed and implemented strategic marketing and business development measures to increase the profitability of organization.
• Developed and implemented an integrated range of marketing concepts, methodologies and sales strategies consistent with the overall goals and objectives of the organization.
• Planned/ executed sales and marketing programs, devised technical awareness campaign strategies to drive business and educate the end-users.
• Directed the sales team and prepared monthly reports encompassing market feedback, competitor analysis, price forecast.
• Formulated revenue/expense goals, ensured goals are met through appropriate planning/organization of staff, inventory and expenses for short/long term success.
Highlights:
• Bestowed with Outstanding Performance Award in the year 2007.
• Conferred with the Outstanding Performance Award in the year 2009.
• Successfully exceeded the set targets of the company in the year 2007, 2008 and 2009.
Key Responsibilities:
• Developed and implemented sales plans/strategies, marketing initiatives to accommodate division/corporate goals. Directed sales forecast activities and set performance goals accordingly.
• Maintained professional relationships with clients, advertising agencies to enhance the image and reputation of the company.
• Coordinated with the advertising agencies and their media buying units for upcoming media campaign and ensuring presence of company’s publication on the media plan.
• Conducted market research, competitor analysis to conceptualize counter strategies and prepared research-based reports and sales forecasts for senior management.
• Liaised with various company units including personnel, total compensation, premises, finance, for augmented sales/revenue.
• Interacted extensively with existing key accounts and prospective clients to stay attuned to altering market trends and service issues. Interfacing with accounts department to establish limits for individual client accounts.
• Devised budgets and targets, monitoring performance against budgets, submitting variance reports to the senior management with recommendations for improving profitability.
• Communicated effectively with senior management to review departmental forecasts periodically and ensure consistency with annual projections. Monitored daily operations, recommended and created improved course of action.
Highlights:
• Bestowed with the outstanding performance award in the year 2006.
• Successfully introducing the land freight product in Cairo station.
•Efficiently achieved the set profit targets of the product in the year 2006
Key Responsibilities:
• Dealt with the movement of their company’s goods from the base of operations to the delivery point and focused on the logistics and scheduling of goods in the company.
• Communicated directly with other departments in the company, such as sales and production, to trade any updated information about product availability, shortages, back orders, or special customer requests.
• Assured compliance with all carrier costs including weight charges, storage fees, and international shipping tariffs.
• Kept constant check on both domestic delivery systems and on the movement of freight across shipping docks.
• Administered and resolved issues pertaining to land, freight and products related matters, coordinated and facilitated approval process from the related authorities and agencies.
• Assisted legal department in marketing and any dealings of land sublease and oversaw all lawful instructions from immediate supervisor.
• Kept abreast with all current trucking options and rail and air routes along with a daily check of any changes that can throw the scheduling off.
Previous Professional Experience:
• March 2002- June 2005: Senior Customer Management Team Leader, ARAMEX International Courier.
• October 1998 - March 2002: Customer Management Team Member, ARAMEX International Courier.
Training and Courses attended : Dec 2000 : ARAMEX Culture Intensive program at ARAMEX – Cai
good
URL removed due to policy violation. Please contact support for further information.