IT Supervisor
Irada Microfinance Company
Total years of experience :17 years, 10 Months
Analyzing existing computer systems an
making recommendations for upgrades and improvements.
Developing and overseeing the installation of systems, which include software and hardware.
Performing tests and troubleshooting, as well as quality assurance.
Implementing safety procedures and fata recovery plans.
Recruiting, training, and evaluating staff members.
Developing user manuals, as well as policies, procedures, and safety protocols.
Collaborating with other departments and professionals in the development of IT systems.
Ensuring all installations, maintenance, and upgrades are carried out on schedule and to client specifications.
Delegating tasks and developing budgets and work schedules.
Staying up-to-date with field advancements and ensuring the team receives refresher training as well.
. I have five years of experience in oracle apex, and I have implemented several projects at guard solutions software company, such as the public accounts and warehouse system for private African Educational Council Schools, the ERP System for preparing settlements for
National Social Insurance Fund, and the integrated sales system for a number of companies and shop owners.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Developed or customized Oracle reports and forms to meet functional business requirements.
• Gathered and documented business requirements to determine capabilities to be delivered.
• Provided technical expertise to support daily operations in Oracle applications.
• Designed and developed forward-thinking systems that meet user needs and improve productivity.
• Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
• Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
• Created business intelligence applications and tools to capture and exploit clients' requests data points and metrics.
• Incorporated database technologies such as relational databases, SQL and PL/SQL into coding projects.
• Worked with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance.
• Created business intelligence applications and tools to capture and exploit clients' requests data points and metrics.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Developed or customized Oracle reports and forms to meet functional business requirements.
• Gathered and documented business requirements to determine capabilities to be delivered.
• Provided technical expertise to support daily operations in Oracle applications.
• Designed and developed forward-thinking systems that meet user needs and improve productivity.
• Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
• Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
• Created business intelligence applications and tools to capture and exploit clients requests data points and metrics. Incorporated database technologies such as relational databases, SQL and PL/SQL into coding projects.
.
• Worked with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance.
• Created business intelligence applications and tools to capture and exploit clients requests data points and metrics
• Installed, modified, and repaired software and hardware to resolve technical issues.
• Trained and supported end-users with software, hardware and network standards and use processes.
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Bachelor of Science (Honours) in mathematical and computer sciences. University of gezira, faculty of mathematical and computer sciences. Specialization Statistics and Computer. Class two division two.
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