عمر طارق

- Managing the overall Huawei relationship with the customer based on fundamental understanding of the customers' business and stakeholder objectives
- Developing the long term business with the customer by building and maintaining key relationships and trust as well as identifying profitable business opportunities based on strategic partnership
- Building relationships with senior customer executives to achieve "trusted partner" status and address the entire business needs of the customer
- Helping the organization to innovate and to develop new business models based on customer needs and requirements
- Representing complete product portfolio
- Ensuring customer satisfaction
- Accountable towards the customer from initial engagement to final acceptance and collection
- Working closely with operations to ensure quality and profitability in delivery by securing contract fulfillment, including the delivery of services, is the sponsor of customer projects
- Ensuring effective and efficient deployment of the Sales Process as defined within the Huawei overall Business Process

- Client servicing in terms of project costings and approvals, invoicing and payments
- Point of communication for ongoing and new projects
- Constant business development with existing clients and new prospect clients
- Constantly searching for new suppliers / service providers for projects (Branding, POSM, Promoters, etc.)
- Planning and deployment of Field marketing and Sales Team
- Increasing productivity of the team by streamlining daily operations & implementing process that will increase efficiency
- Complete Management of back office
- Managing project of Team Reporting Application & Web Portal, while liaising with all stake holders and development team

- Startup of a team with focus towards Events & Productions
- Market study, client servicing, team co-ordination
- Business development by corresponding with various agencies and direct clients

- Increasing Brand awareness and Retail positioning
- Planning, initiating and execution of quarterly plans to increase the market share
- Managing and coordinating on HTC Brand guidelines with distributor, partners and agencies
- Communicating regularly to deal with Buyers, Marketing Managers, Store Managers and Regional Managers of major Power Retailers
- Identifying short and long term growth opportunities
- Maintaining tight budget control over Retail spends
- Keeping up to date with market trends and competitor activities
- Being a point of contact to retailers/partners and trying to resolve any issues that comes up
- Liaising with the marketing team about campaigns
- Collecting and communicating customer requirements to necessary departments
- Providing technical support to partners, as and when required
- Monitoring the effectiveness of any marketing campaigns
- Ensuring the availability of selling stock at all locations, at all times
- Coordinating the communication of product changes, price changes, etc.

- Collecting Retail Data, Inputting & managing system data accuracy
- Follow-up, receive and extract data from retailers reports on a weekly and monthly basis to generate internal reports
- Creating weekly, monthly analysis reports on sales and stocks
- Suggesting and creating different formats / templates for reports, and ad-hoc reports, to increase productivity and decrease work-load at the same time
- Aligning and distributing assets to partners, distributors, operators and agencies
- Timely rotational check of HTC brand execution and make sure that print materials are properly placed in retail stores
- Preparing Android demo devices for retail displays and promotional road shows
- Briefing of new employees on the reporting process and setting up their devices for use
- Train the users (Sales staff, BAs and other staff) on the usage of the system.
- Managing Promoters and Merchandisers along with the rest of the team, on need basis
- Helping in planning and implementation of Marketing campaigns by HTC over the UAE Market
- Reporting directly to the Business Development Manager for improving and polishing my skills and personality, personally and professionally
- Management of IT Resources and Infrastructure in FLM Dubai office

- Handling customer queries and looking after their needs
- Problem solving and providing detailed information on several products
- Conveying in a reassuring manner step by step instructions to resolve issues
- Responsible for handing over correct reports to customers
- Making sure the customers gets the best services we provide
- Handling the daily cash
- Assisting in the training of new customer service representatives