Head of IT Center
Al Falah University
Total years of experience :19 years, 10 Months
- Planned, formulated and managed IT budgets and IT procurement for the entire University.
- Provided strategic direction and managed the IT function and services, for the entire University.
- Involved in development, administration and management of major Data Centre infrastructure rendering support.
- Involved in design/ implementation of IT infrastructure (Servers, Virtual Environment, LAN, WAN and advanced and Wireless infrastructure).
- Ensure compliance to security parameters and other aspects of security management.
- Focus on management of various IT assets and ensure compliance to IT budget.
- Monitor performance of team members and render productivity enhancement feedback.
- Conduct need based training sessions for team members based on identified training needs.
- Handle routing, switching, BlueCoat Proxy and SSG140, Packet Shaper, Juniper SRX 650, Nortel and Fort iGATE firewalls security, Cisco IPS/IDS, ASA, VPN concentrators and security appliances, PBX, VOIP and wireless system controller.
- Designed, configured, maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs) by connect through MPLS L3 VPN, ADSL, PPoE connections technology.
- Configuration, Administration, maintenance, BlueCoat Report, Ring Master Wireless system, Smart Pass, and Call Pilot applications, Voice and Data equipment Cisco Routers (7200 Series, Cisco 5900 Series Embedded Services), Switches Cisco (layer 2 and 3) (Catalyst 6500 Virtual Switching System 1440, Catalyst 4500-X Series, 2810 Dial-peer VOIP, 6500 Cisco SFS 7000 Series InfiniBand Server, Cisco Firewalls (ASA 5505 Series Next Generation, Cisco IPS 4500 Series Sensors and Wireless Integrated Switches and Routers (Access point, LAN Controller, Outdoor and Mobile Wireless) and backup Windows Server 2003 & 2008.
- Data center physical networking and communication management with LDAP/LDAPS authentication
Implementing/design networks & system solutions in Al Zahra Hospital & DMC networks management.
- Plan, organize, direct, control and evaluate the operations of information systems department.
- Handle routing, switching, Juniper firewall and security, VOIP and wireless installations.
- Designed, configured, maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs) by using VPN, MPLS, ADSL PPoE connections.
- Supervise other workers in this company group.
- Configuration, Administration, maintenance, backup Windows Server 2003 & 2008.
Major Projects & Clients Attended
• Alzahra Hospital - Sharjah
• Alzahra Medical center - Dubai
- Provide technical coordination and leadership for staff.
- Monitoring/ tracking projects with respect to budgeted cost, demand forecasts, time over-runs to ensure timely execution of projects.
- Assist with development and oversight of programming and testing for projects.
- Work directly with Network administrator, System Analysts team to manage the technical aspects of a development project.
- Installed & maintenance RFID system (Radio Frequency Identified) on Mikrotik system.
- Implementation the project UWB system (3.1-10.6 GHz)
- Using Zigbee system with GPS to complete project Bus Tracking System.
- Make sure that project documents are complete, current and stored appropriately.
- Design, develops, troubleshooting, documents and implements new projects.
Major Projects & Clients Attended
• Dubai DPworld - Dubai
• Mercedes Benz Agency- Abu Dhabi
- Hands-on experience from low to high end routing, switching, security and wireless hardware from Cisco and Cisco IOS & network infrastructure LAN/WAN, VPN connections, migration & configuration of network workstations
- Involved in the designing of Disaster and Recovery Plan for inbound contact center.
- Implementation Remedy system (Tasks Management)
- Performing systems backups and restore procedures.
- Maintaining network security authentication including application security; administer secure links with public key encryption, anti-virus, user authentication.
- Monitoring, troubleshooting, backup failures, problem resolution and system administration services for messaging infrastructure.
- Researches, plans and oversees network and telephone system replacements and upgrades.
- Supervises, trains and evaluates Technical Assistants.
Installing, configuring and maintenance VSAT and Microwave systems to transfer the data & voice from ISP Core switches (Nortel, Huawei and Cisco) to BSS, NSS and routers core edge.
- Implemented a GSM, CDMA mobile system project including connecting the main trunks for the provinces of the south of Iraq via VSAT with 22 E1s through NSS6 Satellite.
- Troubleshooting pertaining to Performance Tuning, Network Administration and System Bugs.
- Operate master consoles to monitor the performance of computer systems, networks and to co-ordinate access and use of computer networks.
- Installation, configuration, backup, maintenance, and management video conference, data sharing and mail server with creation email accounts for new or existing staff as per IT protocol and server access security with communication with vendors and CCTV recording Projects.
- Design CCTV projects, security camera survey and positioning for security measures.
• Major Projects & Clients Attended - More than 14 projects with various companies.
- CCIE Written – Cisco Certified Internetwork Expert Routing and Switching (350-001) - CCNP– Cisco Certified Network Professional (Cisco ID – CSCO10991521) - CCNAS– Cisco Certified Network Associate Security (640-554) - (Cisco ID – CSCO10991521) - CCNAV– Cisco Certified Network Associate Voice (640-461) - (Cisco ID – CSCO10991521) - CCNA – Cisco Certified Network Associate (640-801/802) - (Cisco ID – CSCO10991521) - MCTS– Microsoft® Certified Technology Specialist (MC ID – 9715814) - MCSA– Microsoft® Certified Solutions Associate (MC ID – 9715814) - MCITP– Microsoft® Certified IT Professional (MC ID – 9715814)
Bachelors Degree in Computer Sciences, Al- Rafidain University, Baghdad, Iraq. 1999-2004. (Equivalence from Ministry of Higher Education U.A.E)