IT administrator
Al-Abir Petroleum Enterprises
مجموع سنوات الخبرة :4 years, 9 أشهر
IT Support, June 2021 - Present
• Configure and install computer hardware, network, printers/scanners.
• Supporting the installation, configuration, and maintenance of software applications, ensuring their proper deployment and functionality.
• Addressing network connectivity issues, including troubleshooting network connections, and configuring routers and switches.
• Managing and responding to support requests received through various channels.
• Keeping abreast of the latest trends, technologies, and industry best practices in IT support.
• documenting incidents, and tracking their progress to ensure prompt resolution.
• Identifying and resolving technical problems, investigating their underlying causes, and implementing effective solutions.
Provide technical support to all employees.
* Install and configure stantard and custom software.
* Purshase inventory and return hardware and software
* Troubleshoot minor Al-Abir’s software errors.
Al-Abir Petroleum Enterprises. HQ: Tripoli, Lebanon
Warehouse operator, May 2018 - March 2019
* Verified and compiled large scale data.
* Generated and verified daily reports.
(1st year online) in
▪ Web Development ▪ Robotics ▪ Education design for computer science ▪ Distributed Systems
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