Specialist
Teleperformance
Total years of experience :14 years, 0 Months
• Served as an effective recruiter for active openings within Teleperformance Greece with 98% successful hiring overall.
• Administered sourcing, screening, interviewing and placing of candidates for more than 15 clients in 7 languages
• More than 80% retention rate annually in the BPO & KPO industry.
• Handled IT, technical and non-technical vacancies for the roles of developer, IT support, tech support and customer support for in-house and clients.
• Hired for the world’s top brands including antivirus, mobile manufacturers, search engines, hardware & storage manufacturers, software developers, app developers, streaming services, cloud storage services.
• Handled candidates' complete journey including visa support from 3 continents.
• Created and managed >10000 potential candidates’ databases, local and international.
• Proposed more than 5 major hiring projects based on the client’s need and demand.
• Worked to wholly support our corporate commitment to Equal Opportunity, Diversity and Inclusion.
Researched and proposed a huge new market of skilled candidates for major and
crucial European and Asian languages. A swift, precise and targeted search, for
potential candidates’ pool with a tailored and robust recruitment process. Expanded
total candidate pool by 300%.
Business development and analysis.
• Managed a sales team of 10+ people to meet and achieve sales goals.
• Developed and implemented sales plans to expand customer base and increase
customer retention, resulting in 10% sales growth yearly.
• Supervising and analysing periodic marketing & sales reports.
• Presented sales, revenue, and expenses report to management teams.
• Researched competition and develop strategies to stand out as a company against
competitors, resulting in 15% client growth.
• Monitored the performance of sales team members and led to enhance team morale
and motivation, resulting in a total of 20% higher team sales.
• Handling new clients and maintaining Corporate Relations.
• Ensuring the production and finishing of the product is exactly as per the client’s
requirement, reduced yearly overhead cost by 8%.
• Supervising 100% export-import documentation of the projects at hand.
MOHAMMAD IMRAN 2022
Researched and implemented a new marketing and sales strategy to double the
volume of sales by employing business-to-business reverse marketing and data mining,
bringing in new clients, encouraging existing clients to increase their purchase volume
and enhancing the company’s investors' confidence resulting in more capital inflow.
Dual Master's degree in International Marketing and Finance.
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